Guest User
May 3, 2025
The hotel is very large. It takes half a day to walk between each building. You will get lost when you come here for the first time. You have to walk many times before you know how to get there.
The guest rooms are clean and hygienic.
The service is not very good. On May 1, after checking in in the afternoon, I called the front desk to ask for an extra quilt. The lady who answered the phone rejected me directly at first, saying that the hotel was full today and there were no extra quilts. This is the first time I heard that such a large hotel does not have an extra quilt. . . I checked various websites and found that I could book on the same day. The rooms were not full. After negotiation, they said they would look for it. Then an hour passed and there was no news. I went to find the waiter on the floor myself. The waiter on the floor was very friendly. I said I wanted a quilt and immediately said they would look for it. Ten minutes later, one was brought. I really don’t know how the lady who answered the phone at the front desk received service training. It was too bad.
The dinner was a simple meal ordered from the bar. There were too many people, so the speed of serving was very slow. They were all very simple meals made of tin foil, and the price was quite expensive.
We arrived at the restaurant at around 8:20 for breakfast and started queuing. The breakfast was quite rich, but it was a bit short of supply due to the large number of people. When I came out, the line at the door was already very long.
Overall, I felt that the service was a bit behind schedule.
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