Aotemanayi
February 5, 2025
B&B review: The facilities are seriously inconsistent with the publicity, the experience is extremely poor, not recommended! This is an extremely disappointing accommodation experience! The facilities and service quality of the B&B are seriously inconsistent with the publicity content, there are many problems, which seriously affected our accommodation experience and could not meet basic needs at all. It is not recommended for other guests to choose this B&B. The specific problems are as follows: 1. Insufficient heating and extremely cold in the house. The B&B does not have floor heating, and the temperature in the house is extremely low. Especially during the Spring Festival, this experience is very bad. We originally expected to have a warm and comfortable accommodation environment, but the actual situation is unbearable. The heating depends entirely on the sunlight in the hall during the day, which seriously affects the rest and mood. 2. The power system is unstable and there are frequent power outages. During the stay, the power system was extremely unstable. There was a power outage when the reunion dinner was about to be eaten (it was dark in the room and basically waited for two hours to be repaired), and it stopped again when I went to bed in the middle of the night. There was no heating. The power outage caused the air conditioner to be unusable. The temperature in the mountains at night was more than ten degrees below zero, which made the elderly and children very uncomfortable. This frequent power outage made people very angry, and basic living needs could not be met. During the power outage, we could not use electrical equipment, and even could not light normally, which brought great inconvenience to our lives.
3. The indoor swimming pool facilities were out of service and were used as storage space.
The homestay advertised an indoor swimming pool, but when we arrived, we found that the pool was not only unusable, but also used to store cabbage and sundries. The housekeeper told us that the water supply equipment of the swimming pool was broken and could not be used at all. The hot spring swimming pool in the publicity was one of the main expectations of this trip, but the owner did not inform us in advance that it could not be used. After checking in, he said that the equipment was broken and could not be used. This false propaganda was very disappointing.
4. The entertainment facilities were damaged and could not be used.
The mahjong table in the chess and card room of the homestay was broken and could not be used normally. Adults had to play mahjong manually. In addition, all the children's toys were broken. The electric toy car had no battery, the inflatable tumbler had no air, and other small toys were incomplete, which could not meet the needs of children at all.
5. We rented a single-family villa, but we shared the kitchen with at least five people in the housekeeper's family, and the hygiene problem could not be guaranteed.
We rented a single-family villa, but in actual use, we shared the kitchen with at least five people in the housekeeper's family, and the hygiene problem could not be guaranteed, which made people feel very uncomfortable.
6. The facilities are seriously inconsistent with the publicity.
There is a serious discrepancy between the publicity title of the homestay and the actual facilities. Many of the facilities and services mentioned in the publicity cannot be fulfilled, which makes people feel deceived. This false publicity not only disappointed us, but also wasted our time, energy and money.
In short, this accommodation experience was very bad, and the facilities and service quality of the homestay could not meet the basic needs at all.
Original TextTranslation provided by Google