NUO properties in Beijing

The location is fantastic, within a 20-minute walk to Tiananmen Square, the Forbidden City, and the National Museum of China. The hotel itself is very grand, with wide corridors and exceptionally spacious rooms. Since it's an older hotel, there might be a slight odor in the rooms, but I contacted the front desk and they promptly changed our room. The Russian lady at the front desk seemed very enthusiastic and spoke fluent Chinese. However, when she initially assigned our rooms, she didn't give us two adjoining ones, claiming none were available. Later, when we changed rooms, we discovered that adjacent rooms were, in fact, empty. This left a bad impression. Furthermore, when we made a small request, she immediately showed her displeasure. The hotel's breakfast was quite good. We missed it because we went to a fake 'Nanmen Shuanrou' (hotpot restaurant) instead. However, we returned to the hotel and had their individual mini hotpot set meal, which was pretty decent.

I've lost count of how many times I've stayed at NUO Hotel Beijing. We've been coming here every time we visit Beijing since my child was very young! This time, the front desk staff, Mina, upgraded our room and gave us complimentary executive breakfast on the 25th floor, which was much appreciated! The breakfast selection was small but exquisite, and the service was excellent. There are many kid-friendly attractions around NUO Hotel, and the pool is also very clean. Among hotels in Beijing at a similar price point, the location and value for money are top-notch. We booked a twin room this time, and they combined the beds into a super-king, just like at Universal NUO – a big thumbs up! One minor thing: the walls in room 2023 were a little dirty. Hopefully, they can tidy that up if they see this review.