Bergen County Hotels with Pools

The room was dirty and smelly. Found a chik fila cup in my freezer from a previous guest. The toilet seat was not cleaned as there was a poop stain on the back of seat. The swimming pool was green. The breakfast was terrible, we got to the lobby at 9:10 for breakfast on a Sunday and nothing was restocked. The spot for bagels and muffins was empty. 3 pieces of toast left empty hot tray of who knows what very disappointed!! Had to ask for a fork and knife set as they were empty too! Do not stay here.

my family was there for a reunion. All arrangements and requests were ready when we arrived. However, the highlight of the stay ,was at breakfast in the morning 7/28,2024, when a most professional and joyest welcome was received by all coming down to eat.Shout outs to WAYNE!!! With the most enthusiastic smile and greeting!!! He welcomed us all with heart. I was captured by his warmth.The hotel is forntunate to have such an employee!!! Thank you WAYNE for being you.

This is a crappy hotel. I've stayed twice. The facility is aged and items are often broken or hard to use. My thermostat was broken and the A/C would not stop. The toilet handle was so hard to push down I sometimes had to remove the lid and flush by lifting the chain in the tank. I asked them to send maintenance, but they never came. Both times I stayed I was placed in a mobility enhanced room. The second time, doubting it was really the only available room, I asked if anything else was available. The desk clerk upgraded me to a suite, indicating that this was a major favor instead of what she was supposed to do for me as a Marriott Titanium member. The breakfast is abysmal. Limited options. They frequently run out and are slow to refill them. As others have mentioned, early check in via the app and Mobile key are not honored. Hotel options in the immediate area are limited, but this is one of the worst.

Beautiful room, with a pull out couch and balcony for smoking. The King bed was perfect. Everything was clean and convenient. Quick drive to get decent food in the area. It was a local getaway for my birthday and I loved it for that. I would go again and def recommend it if you just want a place to stay for a change of scenery. Highly recommend and would stay again.

Stayed over for a weekend as I had a couple of events to attend. I didn't have any interactions with the front desk staff as I check-in and out from my phone, although I was greeted each time I entered/exited. I'll give this hotel a shoutout for not having the air conditioners in the rooms limited, if you want the room to go down to 60 degrees, the AC will go down to 60 degrees. The pool is small but perfect for 2-3 families at most, the complimentary breakfast was small but satisfactory for what it was and did the job. The only thing that would keep me from giving this hotel the highest ratings are the following: - The rooms are a bit dated, and the bathrooms (specifically toilets) can use an upgrade. - You can hear the RT17 traffic from your room, the only thing louder than the traffic was the refrigerator in the room. - The elevators are extremely slow so if you are above the 3rd floor it can be annoying to go up and down. - The mattresses (we had the king-size bed) were extremely thin to the point you could feel the springs pressing into your body as you sleep. - The night we had one of the events we could drive through the entrance way as we did normally as there were 2 cars parked there. When we go to the entrance it was a bunch of people hanging out and smoking **** with both cars parked and playing music loudly. (This could be a one-time thing here but I was only there 1 night) Overall, for what I needed a hotel for this stay, just a place to sleep for 1 night. I don't believe I could do more.

We were booked for 5 nights to attend our daughter's wedding (no confirmation number or email follow up ever given--we booked as part of a wedding so had only a phone call with ”Jeff” to go on)...we found our suite not ready, so another suite on a different floor was substituted. The booking process by phone was convoluted and ”Jeff” rushed us off because he had a meeting he had to attend. The room was tiny (for a suite), dark, smelly and neither the telephone nor the TV remote worked. The Keurig machine was perched so high up I couldn't reach the water reservoir. The $16 breakfast was slim pickings, to say the least. The front desk only provided the bride's welcome bag when we reminded them, the after-party restaurant went bankrupt five days before the wedding and they didn't tell the bride until two days before (they had lost their liquor license)...in fact, the whole experience was so unpleasant, we went down the road to Homewood Suites, booked the remaining four nights there, told them how shoddily the Holiday Inn situation was, and stayed there, even though we had PREPAID and STILL WERE REGISTERED in the suite at Holiday Inn, which we had to go back and forth to for wedding events...we were willing to take the financial hit just to be able to enjoy our daughter's wedding. If that doesn't tell you all you need to know...A particularly shameful incident was when we checked on the room on the third day and found that all our personal belongings we had left there had been stolen--the bride's welcome bag, unopened bags of snacks for the after party, a cooler which we'd bought because we now had to provide our own food and beverages for the after party IN A CONFERENCE ROOM....this hotel let us down in every way. Other guests (two separate guests) were given keys to rooms that were occupied -- and one walked in on a compromising situation! Never again for this place--for the same price we had bright, airy, spacious, clean rooms and a full kitchen five minutes down the road at Homewood Suites.

Hey 4 of us stayed here and had no issues. We were pleased with the friendliness of the Staff including Alexis at Front Desk and the team around her! we chose this location because we were traveling for a cruise.. Chicken Sausage for breaskfast was a great selection! thanks marriott team

The room was clean, the beds were very comfortable. My daughters enjoyed the pool and it was a great location us. Not forgetting the Mexican restaurant next door, delicious. The children had a blast in there.

hotel was in a very good location . Room and bathroom was clean, bed and sheets and comforter was very comfortable. Room was exactly it showed in the internet . hotels reception was very welcoming. lot of food places was open until late night also and NY city was only 40 minutes drive from there.

We are repeat visitors. Just enjoyed a great weekend with our grandgirls. The rooms are spacious, very clean, a d well equipped. Excellent breakfast. Indoor pool. The staff is great - always welcoming and attentive. Always an awesome experience.