Guest User
March 4, 2023
The house looks good. But that's totally deceptive. When checking in there was only one member of staff. I waited a quarter of an hour for my room key. I didn't feel very welcome. Important information was not provided, for example where to get breakfast. The room was not in the main building, but in the container-like annex, small... but clean. But there was no hairdryer, as advertised. The room was completely cold on arrival, as the heating was completely off and it was below freezing. If you know that a guest is coming, you can at least ensure that the temperature in the room is a little bit higher. We looked for a breakfast room in the morning. Not a single member of staff there to ask. An attempt to reach someone using the number provided at reception also failed because the answering machine went off. In the end, breakfast was served on a large boat. You had to eat breakfast in a thick jacket in 10 degree heat. If I wanted that, I could stay at a campsite. Breakfast was not worth the money, let alone €15. Little choice and what was there was at the cheapest price and poorly presented. Conclusion: The hotel advertises itself with great photos of the main building, but unfortunately does not keep its promises. The employees look like they are not very motivated, a bit neglected and not what you would expect from the pictures of the hotel. The bottom line is that it is more show than substance.
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