Top 5-Star Hotels in Bilbao

It looks like a historic hotel with a very good location, right in the city center and has its own paid parking lot. The reception staff are very friendly and enthusiastic, and the service is in place. The room is large, clean and sanitary, but the facilities are a bit outdated. The hotel's buffet breakfast is very rich, but there is a lack of vegetables. I mentioned it to the service staff, and they brought a plate 👍. It was a pleasant stay.

When booking, I specially found a relatively new hotel. The subway is downstairs. The male compatriots are three subway stops to the St. Mame Stadium to watch the ball. Across the road is the British Palace Shopping Mall. It takes 10 minutes to walk to the old town. It is very convenient. The hotel does not have a parking lot, and the public parking lot takes more than 10 minutes. There are many restaurants and cafes around, and it is super convenient to eat.

Everything about this hotel is 5 star. I was so pleased after a long drive for staff to take our bags from the car to our room and park the car for us. The staff were all super helpful and friendly. Our room was lovely with biggest comfy bed and very quiet. Although the room was facing the road the glazing is very effective. Great location next to the Guggenheim museum and a few minutes walk from old town, tapas bars and the main shopping street. I would love to go back.

The location is very good, I feel that this is a veteran five-star hotel with a strong Basque style design. The suite I stayed in, the room was large, the view was good, and there was a garage in the ground. Maybe the room is not new enough, but it is well maintained. Next to the park, walk to the Basque Museum for 5 minutes and Guggenheim for 10 minutes. I recommend.

The hotel is a few steps away from the Guggenheim Museum. It is very convenient to take a walk to the city market and the uphill cable car. The breakfast buffet is relatively good, with hot and cold food. Paid parking in the basement is also convenient. Need to book in advance. The front desk and restaurant waiters are more enthusiastic. A hotel that can be recommended.

The hotel is in a very good location, facing the bridge in the core area of ​​the old city and surrounded by a wide area. The opera house is in front of the left, the riverside park and the church are in front of the right, and the subway hub is next to the church. It is only 1.6 kilometers along the riverside park to the Guggenheim Museum. This section is the most beautiful promenade, and of course the traffic at the door is also very convenient. The hotel room is not big, I was a little worried before, but the layout design is relatively reasonable, so it feels good, but the wall cabinet above the tea place is sharp-cornered, because the space is not big, I hit my head twice. In addition, as a four-diamond hotel, there is no napkin box, which is not used to it. Slippers must be brought by yourself, toothpaste and toothbrush can be asked at the front desk, capsule coffee, tea bags and water can also be asked at the front desk every day if you need them (only one toothbrush cup is provided, but the cup has the charm of urban steel sculptures (see picture). The breakfast variety is small but enough, the restaurant layout and service are good.

We were a family of three and got the studio apartment. We stayed for 5 nights and were overall very happy. The people at reception were extremely helpful and nice, Ingrid - if I remember her name correctly- was especially welcoming. They have 24 hour reception and check in and check out was very smooth and easy. They also reply to WhatsApp messages during working hours. The apartment had everything you needed and good cupboard space, iron, small kitchenette, nice sized bathroom with good lighting, daily cleaning service, comfortable beds, ... The location was a three minute walk from the Zubizuri bridge and away from the hustle and bustle of the city. Numerous restaurants and cafes and supermarkets were a minute or two away. I greatly recommend this hotel/apartment especially for families. The only thing I wish could be was a cheaper price. It was a bit pricey but I would go again for sure.

We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.

Environment: Good, there is a small park on the side, and the court is in front Easy to travel, close to attractions Service: The reception is an elderly uncle, very friendly; the beautiful lady who leaves the store also helps to call the car 🚗

The hotel is well located and the staff all extremely nice and helpful. My room was of a good size and the bed extremely comfortable, but there was no water in the room or any sort of tea/ coffee making facilities which was disappointing. There is no restaurant in the hotel which came as a complete surprise, though you can order room service from 17:30 to 23:00 but the choice of food on offer is limited and poor. The ‘bar’ is also anything but a bar. It’s a desk with a bell on it. Ring the bell and someone appears, takes your order, disappears, and then comes back with your drink. No restaurant, no bar, and no in room facilities let down what would otherwise have been a pleasant stay.