Best Bintan Hotels

"This could be a 5* thing, for now it feels more like 4 to 4.5 * for me. Let me explain. First of all, there are many really big upsides for the Nirwana Resort: - The hotel is in a wonderful location. The beach directly in front of the hotel is beautiful, however if you explore a little further, the beach right next (connected to some rentable mini-houses) is also part of the Nirwana area and even cleaner and more inviting for a direct swim. - The room was even nicer than anticipated via the photos. Everything was tastefully designed, clean and room-service did a great job daily. The hotel itself is abut 35 years old, very close to the sea and constantly exposed to salty winds. It's just amazing that they managed to maintain the open-corridors in such a great condition. There's a lot of wooden features (which look really good imho). - The staff is friendly and helpful. You will find plenty of activities if that is your thing. Now to the kinda neutral part: Some of the in-hotel facilities were not available during our stay. For example to get to the gym you had to switch to another building a few hundret meters away. You still get everything you need, so it's not really a complaint - more a thing of convenience but since all the surrounding area is pretty nice I would recommend exploring a bit anyway. The two main negative factors were: - It's a very secluded resort and there is no normal supermarket or anything similar nearby for basic daily needs like water or what-have-you. This means you will need to pay mega-premiums. 1 L of water costs over 100k Rupias or about 7 to 8 USD. A small bottle of coke is about $3.5. Same goes for all other snacks, drinks and foods. They are very overpriced, just because you don't have a choice. Another example: A pizza + a ”gourmet” burger were close to $50. I wouldn't even complain if it was really ”gourmet”. However not even close: You can eat both, it's not terrible but it's very basic, the pizza too dry and kinda small, the burger the most boring I had in years and not great beef at all. Same goes for all the other food we had in the in-house restaurant. It's not bad but every dish feels like something is a bit off or missing or just very basic. Especially for the premium price you pay this seems not right. There are two more restaurants within ~1km walking distance: An indian restaurant. Pricing is on the higher side but more reasonable than the indoor restaurant. Tandoori chicken was over-spiced (not hot just too strong taste with nothing to compliment it) and very dry/boring. The infamous butter chicken was great, though. I would recommend the ”Spicy restaurant” (4 stars) but make sure you get something with sauce. And then there is a seafood restaurant. It's really pricy (especially when compared to seafood in Batam for example) but you get an incredible fresh and well seasoned fish/crab/prawn selection that makes it worth 100% to visit. Also the view is fantastic. I actually would rate this whole experience 5 stars - if you would get the basics (water, coke, some smaller snacks) for a fair price; right now this part feels a bit like a rip-off. Also, local taxi service is a bit over-priced, same goes for activities. I really don't mind spending more, but there needs to be a balance where you don't feel taken advantage of. If you don't care about that, I would fully recommend the stay at Nirwana Hotel."

"We booked 4 rainforest sea view villas from Singapore. The rooms are in the traditional Balinese villa resort style. They are spacious, beautiful, clean, and equipped with complete toiletries. There are also two pairs of Japanese slippers for showering or going to the beach, and two pairs of cloth shoes for wearing in the room. The hygiene is good, and they clean twice a day. There are three-hole British sockets on both sides of the long table in the room, and there is no need for Indonesian plugs at all, which is very convenient to use. The balcony also has a large jacuzzi.The room is very quiet, and you can hear birds singing in the early morning. All the staff can speak English, and they are all very kind and polite, and their service attitude are also great. The breakfast is also good, and there are many food choices. Whether you go to eat or go back to the room, you can call the hotel's free buggy. Overall, we were very satisfied with our stay. We will continue to stay in the same BanyanTree when I come to Bintan Island again."

"Superbe eco-resort au calme et à l’abri des grands axes touristiques. Très jolie plage de sable blanc très propre et bien entretenue. Possibilité de faire plein d’activités sur place à des prix raisonnables telles que yoga, paddle, vélo, massages. Seul bémol pour nous, la qualité de la nourriture au restaurant et le petit déjeuner un peu léger. Nous reviendrons très certainement !"

"Great place to relax, very clean. Very nice staff and food is very good. The beach is very nice also"

"Great stay, very very nice staff, good food (food is slightly expensive)"

"Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone."

"Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet."

"This star hotel is very new, the food in the restaurant is delicious and cheap, and the boss is very warm and welcoming! Close to the beach, you can go to the beach to catch the sea, and the coconut trees are very beautiful. There are umbrellas at the door of the room and ice-cold drinks in the small refrigerator. It's a great experience."

"The room was good. We stayed in a beachfront cottage. We could hear the sound of the sea outside when we went to sleep at night, but it was not very loud. The soundproofing was good. The food was also good, but the price was a little expensive. It rained for a few days when we were there, so we couldn't experience many activities. Overall, it was okay for a vacation. Free shuttle service: There will be someone waiting at the pier to arrange a shuttle to the hotel. We will also arrange a shuttle wherever we go. The service is very good. If you don’t know what to eat, you can ask the hotel staff and they will give you recommendations."