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Amazing customer service from Christina allowing an early check in. Room clean and tidy and bottles of still/sparkling water in the fridge. Was slightly loud banging doors about 1-3am from late revellers but nothing too bad. Breakfast delicious- fresh homemade waffle and omelettes Drink prices very reasonable priced

The hotel is in a good location, in the city center. It is a good hotel for attending conferences and the price is affordable. I will book this hotel again for the next Birmingham exhibition. It is convenient for travel.

The hotel is located close to everything I needed in central Birmingham. The room was clean and staff friendly. Only 2 things- the walls between the rooms are too thin. You can hear everything happening in the room next door including what they are watching on television and sleep noises. Secondly the breakfast variety is limited but having read reviews by others, I prepared appropriately.

Always stay at the Holiday Inn, absolutely fantastic for location, cleanliness, well appointed rooms and helpfulness of the staff. Wonderful stay once again!!

Lovely location walking distance to bullring. It was easy to get Uber as well. The apartment itself had everything we needed. It was very clean and staff were friendly. Would recommend for a centrally located accommodation on a budget.

Everything is nice with loads of services. One minor thing is that the bathroom is the old kind of separate taps but that doesn’t bother a lot.

I recently had the pleasure of staying at the Leonardo Royal Hotel in Birmingham, and it was an absolutely wonderful experience from start to finish. This hotel is a true gem in the heart of the city, and I can’t recommend it highly enough for anyone visiting Birmingham. From the moment I arrived, the staff were incredibly warm and welcoming. The check-in process was smooth and efficient, and the front desk team went out of their way to make me feel at home. I was thrilled to be upgraded to a deluxe room with a stunning view of Birmingham’s skyline, which added a special touch to my stay. The room itself was spacious, modern, and spotlessly clean. The bed was incredibly comfortable – I slept like a dream every night! I loved the little touches, like the Nespresso machine, high-speed Wi-Fi, and the sleek bathroom with a powerful rain shower and luxurious toiletries. Everything felt well thought-out, making my stay both relaxing and enjoyable. The hotel’s facilities were top-notch. The on-site restaurant was a highlight, offering a fantastic breakfast buffet with a wide variety of options, from fresh pastries and fruit to full English breakfast items. I also enjoyed a delicious dinner there one evening – the food was fresh, flavorful, and beautifully presented, and the service was impeccable. The bar area was a great spot to unwind with a cocktail after a day of exploring the city. The location of the Leonardo Royal Hotel Birmingham is unbeatable, especially if you want to be in the heart of the action. It’s just a short walk from major attractions like the Bullring Shopping Centre, Birmingham New Street Station, and the vibrant Brindleyplace area, making it perfect for both leisure and business travelers. I also appreciated how easy it was to get around the city, with excellent transport links nearby. What truly sets this hotel apart, though, is the exceptional service. Every staff member I encountered was professional, friendly, and genuinely eager to help. When I needed recommendations for local restaurants and attractions, the concierge provided brilliant suggestions. Overall, my stay at the Leonardo Royal Hotel Birmingham exceeded all expectations, and I would highly recommend it to anyone visiting the city. Whether you’re in Birmingham for a weekend getaway, a business trip, or a special occasion, this hotel is the perfect choice. I’m already looking forward to my next stay here – thank you to the entire team for making my visit so special!

No complaints - the hotel is walkable from the New Street Station and the room itself is expected from the crowne plaza chain. Spacious room and generous 2 double beds as standard. Only very minor complaint is that the buffet breakfast could have had a bit more choice with the hot food.

Great location, parking is worth staying here for alone but arrive early or pre book to avoid missing out on one of the 50 spaces. Rooms a little tired but clean and functional. TV seems to have a problem with the BBC! Probably one of the best hotels for Utilita Arena. Would stay again.

We chose this hotel for its proximity to the Hippodrome theatre and the New Street train station. All of which were only a 5 minute walk from each other. The room was spacious, clean and comfortable. We had issue with the AC in our first room, but we were quickly accommodated to another room. Breakfast was good with enough options to satisfy all tastes and needs.