Seafront419 by Seafront Collection

Exceptionally friendly staff provide prompt and excellent customer service. The location is convenient, offering easy access to amenities and the town center, as well as being close to the seafront, shops, and Waterloo tram stop.

Iam shocked that this hotel is allowed to trade as we have become so health and safety conscious. My main concern was no fire exits no evacuation plan in the room and windows opened so wide that not only a child could fall from but also an adult. I addressed my concerns and I was informed that all the doors are fire proof for 35 minutes so when I asked what would happen if the fire broke out in the hall way how could we safely get out? I was asked what room I was staying in I told him # 5 on the first floor his reply was astonishing he went on to explain how I could open the window and wait I told him I couldn't possibly jump out to which he told me a fireman would get a ladder and get me out now just imagine all 19 rooms over 3 floors waiting while your safe from the fire for 35 minutes then your fire door goes on fire not to mention you would probably die before that due from smoke inhalation but not to worry as the window in room 5 opens fully and for convenience sake they have the bed placed directly under the window just to make it easy for the child to fall from. All this was said in complete conviction as he genuinely believed every word he said including how the hotel met with all fire regulations. Well if that's honestly the case I think any prospective guests should be made aware of this also take onboard that the hotel is not managed from 11pm to 10 am.thats not a problem if all rooms were made aware that there is no evacuation plan and whatever you do make sure you do in 35 minutes because after that your toast as you are left to your own devices . Would I return? No because I value my life.

The room was clean . The room was modern but as far as it goes . The manager was not very customer service adequate. He was quite ignorant trying to ask him questions was hard work especially if he was on his phone . We expected the room to be cleaned daily ..but no . Asking for more tea or coffee because we hadn't had the room cleaned was luke asking for gold dust . 3 of each was all you get.