Guest User
July 1, 2025
Our holiday wasn’t even close to as described. The food was utterly abysmal. Exactly the same food every single day on the buffet with no change, just chips and chicken and a load of weird salty mush. The a la carte restaurant was a joke. Absolutely no meal choice, we arrived and there was a selection of starters already out on the table, covered in flies looked like it had been there for ages. Then we were only given an option of chicken or beef, which is astonishing for an “Italian” restaurant. I opted for the chicken my partner opeted for the beef. Both dishes arrived stone cold, the chicken felt like it had just come out of the fridge. Neither of us touched the food, this combined with the severe lack of English spoken in this hotel made it a horrid experience in the restaurant as we couldn’t communicate the issues we had. Our mains were taken away untouched (staff didn’t even ask us if it was okay or acknowledge we hadn’t touched it) We swiftly decided to go back to the buffet so we could actually eat something edible. This hotel is so far from 5* it’s a joke. The communication problem really frustrated us, being asked by multiple members of the hotel staff if we spoke Russian, for them to then have to get out google translate to speak English with us. How is this a hotel EasyJet can reccomend. It’s clearly not focused around English people which also meant the entertainment was all done in another language, and was honestly just ludicrous even without the language barrier. I could not be more disappointed this is where we chose to spend our one holiday of the year. Only saving grace was the rooms weren’t dirty, but the beds were uncomfortable, with a bed spread that didn’t even cover the bed, meaning we were constantly without sheets through the night. I would never recommend this hotel. Shocking experience.