Zera Bodrum

Spacious rooms with two bedrooms, comfortable beds, and effective air conditioning. Convenient location near bars, restaurants, supermarkets, and beaches despite being uphill. Easy access to amenities and nightlife.

Upon arrival our room which we paid extra for was not available , not the end of the world but disappointing none the less . On the third day the room was available and we eventually got to unpack our bags and start our holiday properly. Unfortunately the cleaning is not the best ,and seems more of a token wipe down , and empty the bins . A deep clean is definitely required at some point , black mould in the bathroom water stains on the shower cubicle,metal bins in the bathroom showing stains from previous guests and going rusty . The sofas in the living room were so badly stained they had to put bed sheets on them to make them usable, such a shame to be honest because you can see where they have refurbished the rooms ,but poor cleaning has ruined the furniture and fittings. As to the staff , I couldn't fault the guys who work in the bar and restaurant, excellent service day or night . As for access issues, it's not a place to stay if you can't do steps or hills ,it does mention this on web sites. Would we return?..........the jury's out at the moment as I would like to think that these reviews are read by the hotels and are taken in a constructive way and changes are made and hopefully the hotel can improve.

Just arrived back after a week here . Firstly , I read all reviews .We knew the hotel was on a hill and lots of steps so why everyone was complaining I don’t understand at all ? . I requested a low floor but was given an apartment on floor 5 but they kindly changed our apartment the day after . The rooms are spacious , All staff are very polite , helpful and hard working . whilst we were here the staff took lots of abuse from people which made myself and others ashamed to be English . Abusive language and disrespectful to rules around the pool area. It was a very basic complex and all staff seemed to mix/match their daily work . My negative would be - cleaning within the apartments , only saw local staff with a child’s bucket with cloths in ! No brush or mop ( and nothing in the rooms to tidy up yourself) but had to ask for clean towels and for someone to clean the floors . Basic cleaning is done of which I reported . Pleas take a tea towel and wipes. Local supermarkets within the area for all essentials can be bought . We have had a lovely week here and for the price we paid we can’t complain . We didn’t expect 5⭐️ . 15 minutes from Bodrum £5 in a taxi Walking distance to beach Lots of bars and restaurants. Boat trips available to book in the street . .