Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 3, 2025
Guest User
Booked two rooms for this holiday, the room was large and the facilities were good in all aspects. The reception attitude on the day of arrival was a bit poor. The location of the hotel is very good, 3 minutes walk from Lake Okennagan, there are many entertainment projects by the lake, walking and taking pictures are excellent. The pizza at the Italian restaurant opposite the hotel is delicious, the tiramisu is also great, the price is very affordable, highly recommended.
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Price per night from:AED 685
Posted on Jun 7, 2026
QiaokelibabamamaGreat location, right in the city center/next to the highway, close to supermarkets and restaurants. It's a 7-minute drive to the lakeside beach and 20 minutes to City Park.
Excellent value for money, includes free parking, WiFi, and a 24-hour front desk.
The rooms are new, renovated in 2024–2025, with a simple and modern design. The bedding is comfortable, and a mini-fridge and coffee maker are provided.
Friendly service, with a warm front desk staff and quick check-in/check-out. It's also pet-friendly.
Practical breakfast: No free breakfast, but they provide vouchers for the adjacent Ricky’s restaurant (can be exchanged for pancakes/bacon/eggs). You can upgrade your breakfast for an extra charge; I tried the BC Benny, and it was quite good.
Facilities include a seasonal outdoor pool, a small gym, and a self-service laundry room.
A nice little touch: They put a rubber ducky in the bathroom, which adds a fun brand personality.
The downside is the motel-style layout: external corridor access means less privacy. There's only one elevator, so for lower floors, taking the stairs is recommended.
Noise issue: Rooms facing the street experience noticeable noise from highway traffic. It's advisable to request a room away from Harvey Ave when checking in.
There's no elevator access to the 2nd and 3rd floors, which can be challenging if you have a lot of luggage.
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Price per night from:AED 473
Posted on Jul 28, 2026|2 Queen Beds Room, Non-Smoking
Guest UserExcellent hotel, very clean, and comfortable. Staff was excellent, respectful and very helpful. Great hotel for families highly recommended
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Price per night from:AED 451
Posted on Apr 7, 2026
TJ89
”An absolute gem in Kelowna! The Hyatt Place offers a perfect blend of modern comfort and exceptional service. Our room was immaculate and spacious, featuring their signature Cozy Corner sofa that made relaxing after a day of exploring so easy.
The standout for us was the breakfast buffet—easily one of the best we've had at any hotel, with a fantastic variety of fresh options. We also loved the rooftop lounge for evening drinks and the clean, well-maintained indoor pool and hot tub. The staff went above and beyond to make us feel welcome. Highly recommend for anyone looking for a top-tier stay with great value!”.
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Price per night from:AED 762
Posted on Aug 31, 2025|Two Queen Room
Blur.86The hotel was spotlessly clean and well-equipped, with a very convenient location. The staff were friendly and helpful, and check-in was a breeze. Its peaceful environment makes it ideal for both leisure and business travelers. Overall, a fantastic experience; I would definitely choose to stay here again.
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Price per night from:AED 555
Posted on May 27, 2025
Guest User
Shower didn’t drain…we were standing in ankle deep water each time we showered 🫣
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Price per night from:AED 539
Posted on Oct 2, 2022
马
Very good, because I participated in the event, a friend recommended the hotel to stay. The overall environment of the stay is very good, and the price booked on Ctrip is also better. Communication with hotel staff is also very smooth.
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Price per night from:AED 586
Posted on Jun 26, 2025
Penelope Jane
Hotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand.
Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.
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Price per night from:AED 565
Posted on Aug 12, 2023
Guest User
This was a two day planned get away for my husbsnd and I. Great location, we walked everywhere. The deck was a bit dirty, however there is construction going on around this location. The garbage truck dumps the big bins at 5:30 am so if you get an early wake up call. The hotel itself is a good choice, restaurants is also good. No pub anymore, but does not say this online. All in all good stay.
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Price per night from:AED 565
Posted on Jul 2, 2025
Guest User
Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well.
It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.
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Price per night from:AED 444