Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe13;10;13;10;First class hotel. Located in the city center with 269 newly renovated rooms and suites that showcase breathtaking views of the city, the bay of Tromsø or the surrounding mountains. 13;10;13;10;13 modern conference rooms and 500m2 congress area with a capacity up to 680 delegates. 13;10;13;10;Good on-site restaurants; Charlys and Yonas Pizza and the famous Rorbua pub. Gym and relax center with sauna and a magnificent view.
"The room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com."