Latest Reviews for Brookfield Hotels

Sheraton Milwaukee Brookfield Hotel
4/599 Reviews
We had this hotel chosen for us due to an event we were attending. It was not a good experience and I will never go back, nor will I recommend it to anyone. Our event had special pricing for rooms, however when I contacted the hotel to book, they told me all of the rooms were booked for that pricing. However, they were more than happy to charge me $180 for a room that certainly would have qualified (it was the same room type they were offering at the supposed ”group rate”). Once we arrived, it was not very clear where the main entrance was, where to park or which entrances went with which wing. Signage is definitely lacking. Once we got to our room, instantly upon entering, it smelled ”weird” - not really a smell I could describe but obviously not normal. The toilet did not flush unless the handle was held down for longer than normal and the bathroom had no garbage can. Those things are all minor annoyances that I could have dealt with but the final straw was the absolutely DISGUSTING bedding. Photos attached. The down comforter on the bed had a crusty texture to it and was absolutely filthy. We did not even want to sleep in the bed after seeing this and slept with no covers on. Additionally, the ceiling directly above the bed had paint chips flaking off that looked as if they would drop on us at any time. For $180/night, I expect much, much more. A clean bed for starters. Do not stay here!

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