Pullman properties in Brussels

TLDR: Poorly staffed hotel albeit a great location Room was left half cleaned (towel not changed, even with a sponge left in the toilet) . Hotel location is great accessible through the train station itself at Exit 2. But the room was extremely warm. Front desk did not pick up the call from the room so had to go down multiple times to try to get the room to be colder. In the end, staff only could say they will send someone up but never did. Only people that work the night shift are the front desk staff so they are understandably busy. Regrettable that this experience did not match the standard of Pullman at other countries as well as the price of the room. Would not really recommend this hotel unless location is a high priority.