When you stay at Paradise Hotel And Resort in Norfolk Island, you'll be in a shopping district, within a 5-minute drive of Slaughter Bay and Kingston and Arthur's Vale Historic Area. This family-friendly hotel is 2.3 mi (3.6 km) from Emily Bay Beach and 2.8 mi (4.5 km) from Headstone Reserve.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 21 Reviews
Surroundings
Airport: Norfolk Island Airport
(2.6 km)
Landmarks: Fletcher’s Mutiny Cyclorama
(120m)
Landmarks: Queen Victoria's Garden (Queen Victoria Memorial Gardens)
(190m)
Landmarks: Gallery Guava
(240m)
Landmarks: Pitcairn Settlers Village
(330m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Superior Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Private bathroom
Refrigerator
TV
Electric fan
Room Details
Check Availability
3
Standard Room, Garden Area
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Private bathroom
Refrigerator
TV
Electric fan
Room Details
Check Availability
Guest Reviews
8.2/10
Very Good
21 reviews
Verified Reviews
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
Average for similar properties in Burnt Pine
Most Mentioned
AI Summary
The location is praised for its proximity to the town center and Emily Beach. Guests appreciate the satisfying breakfast and clean, comfortable rooms. Staff offers friendly, helpful service. Insect repellent is provided.
Guest User
June 13, 2025
I was surprised to see so many seniors using wheeled walkers (like me) which is encouraging. I believe this resort would get a lot more return business if they added safety handles/rails in the showers and beside the toilets as people with partial disabilities need the safety security of handles; particularly in the showers which have stainless steel floors. Similarly, it is desirable to place shower caddies in the showers as presently, body wash and shampoo bottles must remain on the floor adding to the personal risk of a fall and injury. there is also a need to construct ramps at some locations such as the entry into some of the villas. The staff were perfect to us and really were friendly and helpful.
MelAlex J
April 4, 2025
Best Red Velvet Cake we've had! Be careful here the prices on menus don't include tax. The lunch menu was very limited due to supplies at the time. Had better options for dinner. Beautiful atmosphere and gardens. Great service. Tranquil place to eat.
F1438PBannm
January 9, 2024
New Years on Norfolk… We made a last minute decision for a quick trip to Norfolk with great friends. We had a lovely relaxing stay here. Starting with Tahnies’ lovely welcome and all her help during our stay. Thankyou so much for making our short trip to your lovely island so wonderful xx
Tour21778520658
November 20, 2023
Staff are lovely! The accommodation is 31/2 star as advised. You really need a car to get around. Emily beach is beautiful and there are good hiking spots. Continental breakfast was not value for money but we had a beautiful fish dinner at the restaurant. Enjoyed the visit but 5 days would have been perfect.
maw334
November 19, 2023
We didn't stay here we visited for dinner, l had the duck, which was fine, my husband had the pork belly and along with others on our table either asked for a steak knife to cut it or didn't bother eating it, The service was friendly but slow
Guest User
February 8, 2023
Stay wa wonderful, few hiccups I think due to covid , lots of places closed but our resort dining was fantastic , staff very helpful, enjoyed it very much ,would be happy to stay there again , not far from town centre
Guest User
January 31, 2023
A great place to stay on Norfolk Island. Rooms had what you wanted and the staff were fantastic, always a smile snd hello and happy to help. Breakfast was good as were tha lunches I had there on 2 days. The hotel caters well for Tour Groups be they large or small. Keep up the good work.
Guest User
January 31, 2023
The resort was made an enjoyable stay due to the staff. Rooms were clean and cleaning staff were very pleasant and helpful. The restaurant served fresh food and the cooks did a wonderful job as we were a large crowd. Front staff and bar staff were always friendly and cheerful. Would go back if I could
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Snorkeling
Off-site
Surfing
Off-site
Hiking
Off-site
Massage room
Private parking
Free
Airport shuttle pick-up
Additional charge
Luggage storage
Bar
Tennis court
Off-site
Bowling alley
Off-site
Restaurant
Airport shuttle drop-off
Additional charge
Taxi booking service
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Outdoor swimming pool
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Free
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Taxi booking service
Front Desk Services
Front desk (limited hours)
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Surfing
Off-site
Bowling alley
Off-site
Tennis court
Off-site
Golf course
Off-site
Massage room
Kayaking
Off-site
Hiking
Off-site
Snorkeling
Off-site
Activities
Public beach
Fishing
Off-site
Public Areas
BBQ
Picnic area
Smoking area
Garden
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Wedding service
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]08:00–17:00
Child Policies
Children 8 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish
StyleBuffet
Age
Fee
Adult
Buffet:AU$18.00 (approx. AED 42.67) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. AED 237.04) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Renovated: 2012
Number of Rooms: 43
When you stay at Paradise Hotel And Resort in Norfolk Island, you'll be in a shopping district, within a 5-minute drive of Slaughter Bay and Kingston and Arthur's Vale Historic Area. This family-friendly hotel is 2.3 mi (3.6 km) from Emily Bay Beach and 2.8 mi (4.5 km) from Headstone Reserve.
Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and bicycles to rent. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and wedding services. Guests can get around on the complimentary shuttle, which operates within 2 km.
Enjoy local cuisine at The Garden, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and DVD players. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Paradise Hotel & Resort?
The check-in time at Paradise Hotel & Resort is 14:00 and the check-out time is 10:00.
Does Paradise Hotel & Resort have a swimming pool?
Yes, Paradise Hotel & Resort has a pool.
Are pets allowed at Paradise Hotel & Resort?
No, pets are not allowed at Paradise Hotel & Resort.
Does Paradise Hotel & Resort provide breakfast?
Yes, Guests staying at Paradise Hotel & Resort can enjoy breakfast during their stay.
Breakfast option(s): Continental, Full English/Irish.
How much does it cost to stay at Paradise Hotel & Resort?
Prices at Paradise Hotel & Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Paradise Hotel & Resort?
The closest airport is Norfolk Island Airport, and it is about 5 mins from hotel by car (2.6 km).
What is the cancellation policy for Paradise Hotel & Resort?
The cancellation policy for Paradise Hotel & Resort varies depending on the type of room and booking conditions.
Does Paradise Hotel & Resort offer airport transfer services?
Yes, Paradise Hotel & Resort offers airport transportation for guests. We suggest you call ahead to confirm details.