Steigenberger properties in Cairo

Beautiful hotel, very clean, modern and stylish. Our room appears to be newly refurbished as well. The hotel is very safe, staff are very attentive. Except for one rude customer that I had an unfortunate pleasure of witnessing her very appalling childish behaviour toward staff during breakfast service. I feel so sorry for the staff who were treated by this person in such manner. They were nothing but respectful. They handled the incident very professionally and I was impressed. The hotel is also a walking distance to the Egyptian Museum, less than 300 meters walk. The lunch menu especially the lamb shank was an absolute delight according to my husband. The breakfast menu was grand and the best. Absolutely delicious spread. The pool area is very clean and the water is at its perfect temperature. We highly recommend the Steigenberger Hotel Chain. Top notch service.

The rooms were not over clean and very dated. Many things in the room were broken and repaired and poorly repaired. For the price of the hotel the standards was very low and very old. I did expect a cleaner more up to date hotel especially looking at the pictures and ratings . Staff were generally helpful but cleaning not done on time or very well but it’s hard to clean when the tiles are dirty and things are broken  . Over all not good value for money but great location right next to GEM