Sol Palmanova Mallorca

Prior to going to the hotel we were in contact by email advising we required a walk in shower due to my disability . Reluctantly we agreed to not have a pool view & had to have a land view. If you are disabled or can’t get in/out of a bath/shower you will get the land view. The day of arrival we were shown to our room, no walk in shower. Cue 24 hours of complaints , we were moved down to the first floor right on top of the bins still over looking the overgrown field which is the land view. Each morning woken at 7.15am by the bin men unable to sit out due to the stench or have the balcony door open. By day 5 numerous emails to Melia head office we were offered a room at the front, which had a walk in shower. This is the same view we originally asked for but were told they didn’t have rooms at the front with walk in showers. The hotel, staff were fantastic and entertainment being out of season was good. The food was always warm although a bit repetitive. We have been to numerous Sol hotels and could have done to have had a kiddies corner for food and change them instead of having the same burgers, hot dogs, pizza for the kids. The beaches only 3/4 minutes away are fantastic and the sea clear. Would we go back, yes if we got room 106. If we can’t then sadly no as we don’t want the bins, the bin men alarm call at 7.15am and the overgrown field land view So if you have any form of disability unable to get in/out of a bath/shower this will be your ‘land view’

Great family friendly hotel, welcoming all nationalities! There are lots of Spanish staying here as well as English families. The food is good, probably a bit limited in options if you’re staying for a long time, but it was perfect for a short break. I can imagine the que for the all inclusive bar is very busy in the summer but at the start of the season it was fine. Everyone was helpful and friendly would def reccomend. Great location for the beach and bars too.

DONT BELIEVE ALL THESE NEGATIVE REVIEWS, I've just spent 5 nights here with my partner, staff friendly, room clean, amazing views, amazing location, local transport, food may be a little repetitive but plenty plenty options and some slightly different dishes each day anyways, help yourself to all drinks in the restaurant, tokens might be a little bit annoying but it is a good idea I can't argue that, at the end off the day you're paying for a 3* hotel and the holiday is only what YOU make it, we had an amazing time and would come again

Staff friendly, rooms cleaned daily, food good. 5 mins from beach, shops, cafes bars and restaurants. We stayed in the quiet season with one side of the hotel open. Nightly entertainment, and kids entertainment. Plenty of food choice for even the picky eaters. Only downsides..smoking area is too small and away from outdoor stage so cannot integrate and even though there is a kettle and cups in the room, you don't get a spoon, tea, coffee or milk. Supermarket is close by and I suggest buying water for the kettle as tap water isn't nice! Overall had an excellent stay.

We stayed as a group of 12. Half of us were put in sol 1 and the other in other 2. Check in was extremely difficult. And we had 4 kids and a 10month old. They didn't have all our bookings together for some reason and tried to charge us for one of the kids an extra €480 as there system has missed it off. Eventhou we showed we had booked 3 family rooms and a standard we still ended up with 3 standard and a family. The rooms are VERY small and basic. No cot even though asked for so had to request that a second time. The reception staff had no idea what he was doing sadly. The only staff that I found helpful were the entertainment staff they were excellent snd so full of energy There's one lovely member of staff in the food hall but the others are so grumpy and generally dont want to be there at all. The food hall is very busy and it annoyed me when couples sat on the tables layed for 10 ??? Go pick a smaller table and stop being selfish. Fruit juices really nice and breakfast variety was very nice. And good choice of fruit always. If there was a bed and breakfast option I would of preferred and we ended up eating out every night and most lunch times. Guests are in such a rush to get the fresh food they would literally stand right behind you I dont get it. One day we had no beer outside as it was to hot and the pump was just wasting the beer making foam ???? Sunbeds - absolutely crazy. I went down at 6am for a walk with my baby on the beach as to not wake my other daughter up and there would already be sunbeds covered in towels. And then not see people use them until 2/3 in the afternoon. Drinks u have tokens and have to return the old cup for a new one. Which I do like the idea of as it saves cups everywhere. And over ordering. Your allowed inflatable rings but not lilos? I do think it was a lot of money for paying £900 per person. I think we would of been better going somewhere half board or self catering due to the amount we spent in the evenings as personally the entertainment wasn't for us. The hotel is extremely busy and not a 4 star.

I had splendid days,the hotel was places in a very good area.Close to the beach,pubs and restaurants.The food a bit basic but the staff do the best to provide a good service,specially David (from the bar).The entertainment is fantastic but you need to be super fast to take a table and chairs if you wanna enjoy the terrace. High standards on cleaning but wardrobes in rooms need doors!!. Without any problem will be back!