FERGUS Club Europa

Lovely staff, great pools. We stayed for a week in Magnus side. The magnus pool was great, we were close enough and our room was nice. My only complaint regarding the room would be that the door would often stick and needed a good shove to close, however this didn't impact our accommodation. We did have ants at one point, however this was towards the end of our stay. The room itself was large and spacious, with a large balcony and decent space within bathroom. Toiletries supplied by hotel. We explored the resort and did notice that the ground is not flat, however, this didn't impact us on our stay. It may be of note to those who are disabled. The pools are very cold, none are heated in April. This meant that as the weather wasn't the best we didn't do as much swimming, which definitely is the hotels best form of entertainment/facilities. On a lovely warm day, you will be entertained for hours. The bars were moving quickly, and there is always one nearby. There is a cocktail of the day and most common drinks are available. Hot drinks and soft drinks also available on all inclusive. We had no issues getting a sun lounger at any point during our stay. We didn't enjoy the food as it was often very cold, however we went out to eat in peguera. I wouldn't recommend the food, but the drinks were great. Snack bar was good during the day, but again, it was very cold, especially on magnus side. Food was often cold when it was brought out (fresh trays). I did find the entertainment to be ok in the evening, however daytime entertainment and activities could be improved. All staff in the resort are very professional, smart and of a high standard. They all spoke English very well and would go out of their way to help or accommodate guests. The biggest assets to this hotel are the water park pool, magnus swimming facilities and the staff. Well done staff!

Second time at fergus club and we love it friendly staff loads for the kids to do, plenty to eat and food is lovely. Rooms clean and facilities. We will no doubt be back in the future. Pools are great fun and heres 5 to chose from we have stayed both magnus side and fergus side and there both fab. The kids love pongus the mascot

We visited August 2024 , family with 4 children grandparent also came . Children ages 7,9,11,15 . There was so much for us all at this hotel . We did upgrade to Magnus and glad we did as we found the other restaurant very busy . Our rooms were immaculate we had pool view . Minibar was re stocked daily with fresh bottles of water and rooms cleaned daily . Pools were clean and water was warm (this was probably due to the 32 degree heat of August). The pool with the slides was great for children and adults and they allowed adults to take children down on laps . There is a kids club we didn’t use it however my boys did use the gaming room for half hour too cool down , they had Xbox ps5 switch in air conditioned room great too cool off . Food was great lots of options different themes snack bar had lots of options pizza pasta burgers chicken nuggets salad self serve drinks . Honestly we all found lots we enjoyed . Ice cream also . Entertained was good although we often went for evening walks down to the town . This is 10mins always strolling . There’s a free bus to the beach and back several times a day. There’s two play parks in the hotel a launderette, honestly there’s everything you could need and more for a fantastic family holiday .

Best part of our stay was how much to do for the children. Lovely and clean throughout. Staff are amazing with the kids. Hotel was perfect for needs. Reception staff always helpful and polite. Food was great all round everyone enjoyed all meals. Lovely town and lovely places to visit. Will be coming back

We have had a great time at the fergus Europa food is great and the staff are very friendly and helpful would highly recommend for a family holiday would definitely come back…the rooms are clean and well maintained the night entertainment is very good also

This is the first time I'm writing a review because I do believe this hotel deserves one. Location: The hotel is build on a hill, it's easy to walk to it however it's the actuall hotel it self not getting to a hotel and it may be a hilly walk to some of the rooms. Hotel/ Rooms: rooms are clean, let's be honest this isn't a boutique hotel but the rooms are cleaned daily, the hotel operates a simple rule: you have a thing to hang on your door which tells the staff if you want the room to be cleaned or not, all bedding and towels are changed daily if you want it to. Then again you don't go on holiday to sit in your room so they are designed for sleeping and showering. You have two sites to it Fergus which is your "standard" and Mangus which is an "upgrade", we haven't upgraded our but there was no point if I'm honest because the only difference is a swimming pool and restaurant but most of the Mangus people we're over at Fergus side due to better food choice restaurant and bigger swimming pools. Two swimming pools are on Fergus site - 1 designed mainly for kids with all the slides, and it also has a side for babies, and a normal pool which was mainly used by adults. There is also a kids club on the back of this pool. Hotel has it's own free shuttle bus to town which runs every 30 mins, but you can walk down it's a short distance and a nice walk. Please be prepared that check in time is 3pm. If you arrive earlier you will get a key to a locker room to put your belongings in. As soon as you're in you have the access to everything so you can go and have something to eat or enjoy the pools, but you wont get your room till 3pm. Activities: we didn't attend any apart from mini disco and our little one loved it. Atmosphere: The only thing I can complain about is the reception staff, we've been dealing with lady called Monika/Magda (cant rember now) and she was rude as hell.. and this is not what you want to deal woth on your first day.. other than her rest of the staff are amazing, even the restaurant staff were always helpfull with a smile on their faces, we came on holiday with our 1yo girl and everytime she said "hello" to someone they always stopped and smiled at her, so people here are amazing. Food: There is plenty of food, each day is different apart from standard continental breakfast, but I'm sure you will always find something to eat, and it is tasty and always warm. We haven't had an issue with it being cold. The only thing is, no straws available in the hotel which was a bit of a mission with our little one when it comes to drinking. Summary: It was a good holiday, I would come back to this hotel because like I said you get what you pay for and holiday is what you make out of it really, but we loved our time here. I've met loads of people who were here for second or third time and we would come back too. So if you book it please don't be put off by the bad reviews (i was) because it is really worth the money and a really good holiday