Bok21 - Hotel en Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Bok21 - Hotel en Cancun
20, Calle Bonampak, Av. Cobá esquina-21, 22, Cancun, Quintana Roo, 77500, Mexico
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With a stay at BOK21, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 7.7 mi (12.4 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from Ultramar Ferry Puerto Juárez.Show More
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Amenities
ParkingFree
24-hour front desk
Wi-Fi in public areasFree
Tour and ticket booking service
Smoking area
Fax/copying service
Safe at front desk
Concierge service
All Amenities
Property Description
With a stay at BOK21, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 7.7 mi (12.4 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from Ultramar Ferry Puerto Juárez.
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3.8/5
GoodCleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 16 Reviews
Surroundings
Airport: Cancún International Airport
(17.2 km)
Landmarks: Xightseeing Xcursions
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Guest Room
1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
City view
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14
Guest Room
2 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
City view
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10
Suite
Bedroom 1:1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
City view
Check Availability
6
Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
Guest Reviews
3.8/5
Good
16 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Cancun
AI Summary
The location offers easy access to city center, commercial areas, and beaches. The staff provides excellent, prompt service, resolving issues swiftly. Comfortable, spacious, and renovated rooms enhance the stay.
Guest User
March 12, 2025
It was the worst experience of my life. I have never had such a completely indifferent service and such a bad attitude towards a customer! The receptionist insulted me and made fun of me! And the management too! They don't care! Even though they blocked my card through booking and charged me for the entire stay, the cancellation policy was just one day of no-show! I do not recommend this disgusting place! Don't waste your time! Fue la peor experiencia de mi vida. ¡Nunca había tenido un servicio absolutamente indiferente y una actitud tan mala hacia un cliente! ¡La recepcionista me insultó y se burló de mí! ¡Y la administración también! ¡No les importa! A pesar de que bloquearon mi tarjeta a través de la reserva y me cobraron la estadía completa, ¡la política de cancelación fue solo un día de no presentación! ¡No recomiendo este lugar repugnante! No pierdan su tiempo
Guest User
November 22, 2024
Rien à voir avec les photos, la chambre est vetuste et pas très propre. Il.ny a pas d'ascenseur et personne pour vous aider aux bagages. Points positifs : il est bien situé, il y a un arrêt de bus pas loin pour se rendre aux plages ou au centre ville. Le personnel est agréable.
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Services & Amenities
Most popular business facilities
Parking
Free
24-hour front desk
Wi-Fi in public areas
Free
Tour and ticket booking service
Smoking area
Fax/copying service
Additional charge
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Business Services
Fax/copying service
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
Spanish
Food & Drink
Room service
Public Areas
Smoking area
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–15:00
Check-out: 12:00–13:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,000 (approx. AED 180.56) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned on the day of check-out, but not to the original account of payment.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 20
With a stay at BOK21, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 7.7 mi (12.4 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from Ultramar Ferry Puerto Juárez.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.