Marriott Cancun, An All-Inclusive Resort
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Marriott Cancun, An All-Inclusive Resort
No.7 of 4-Star Select Hotels in Cancun
Boulevard Kukulcan Km 14.5, Chac L-41, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Last booked 41 mins ago











Amenities
Restaurant
Golf course
Outdoor swimming pool
Private beach area
Surfing
Massage room
Gym
Private parkingFree
All amenities
Property Description
Welcome to Marriott Cancun, An All-Inclusive Resort. Immerse yourself in extraordinary moments and adventures as we redefine hospitality. The renovated rooms, lobby and ballrooms at our Cancun, Mexico resort combine elegance, technology, and attention to detail. Enjoy our new pools and exhilarating water park. Delight in our eleven specialty restaurants offering global flavors. Experience daily entertainment and connect with the heart of Cancun. Personalize your stay with outdoor adventures or moments of relaxation. Escape to Marriott Cancun, where beauty meets warm hospitality in an all-inclusive format. Let us create unforgettable memories for you at our Cancun, Mexico family hotel.
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8.8/10
Had a great time at this hotel. Gorgeous pool delicious food.
All 104 reviews
Surroundings
Airport: Cancun International Airport
(17.4 km)
Landmarks: Marina Sunrise
(260m)
Landmarks: Bohemian Square Cancun
(270m)
Landmarks: Coco's Beach Club Cancún
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

13
Presidential Suite, 1 King, Sofa Bed, Ocean View, Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Stair-free main entrance
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8
Two Double Room with Oceanfront View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability

8
King Room with Partial Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

9
Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability

9
Two Double Room with Partial Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
King Room with Resort View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

7
King Room with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

9
Two Double Room with Resort View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

8
King Room with Oceanfront View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

6
Caribbean Suite, 1 Bedroom Suite, 1 King, Oceanfront, Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

5
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa Bed, Ocean View, Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

5
Magna Suite, 1 Bedroom Larger Suite, 1 King, Sofa Bed, Ocean View, Balcony
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Balcony
Wi-Fi in room
Hair dryer
Check Availability
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Guest Reviews
8.8/10
Very Good
104 reviews

- Cleanliness8.7
- Amenities8.7
- Location8.8
- Service8.8
Average for similar properties in Cancun

AI Summary
The staff offers exceptional, personalized service, and the food is top-notch. Guests appreciate the modern, clean, and hygienic rooms and facilities.

Ahmet Tansel
February 13, 2025
Had a great time at this hotel. Gorgeous pool delicious food.

Cheong Fai
July 14, 2025
The hotel environment is great, the pool beach is beautiful;the food is diverse and tastes good;the staff service attitude is also very good;the hotel's activities, adults and children are taken care of, all-inclusive is really convenient.
Original TextTranslation provided by Google

Guest User
April 19, 2025
Booked ocean front on Ctrip
The feeling when entering the room was really great☺️
🥶It was cloudy and cold when we arrived. The wind was strong and the water was cold.
The swimming pool was impossible to enter. Fortunately, there was a heated massage pool.
We played in the rafting pool without knowing why. The water was cold.
We couldn’t quit midway. Why are foreigners not afraid of the cold [black potato question mark R]
🍴App reservation for dinner. Since my boyfriend is a big eater,
We made reservations for hana and casa madre.
Hana is remarkable. It won’t be a bad deal. Don’t worry. The environment is good.
Casa madre Mexican food is a bit salty.
The breakfast feels similar to the above two.
Mo’s fries are very delicious😋 The burger is not juicy.
The pizza shop is a bit salty. If you like the fruit inside, you can take it anytime.
🍸Room serice at night asked for more glasses of wine. Instead, a bottle of red wine was sent. Amigo is really friendly [laughing and crying R]
There is no wine list. All the wines are small sweet wines. There is not much alcohol
🥰 Overall, it is still recommended
If I must say, there are not many activities
Except for the group aerobics in the swimming pool during the day, there are people playing violin in the lobby at night, and I missed the band performance in the bar
And there are no activities. It will be boring if I stay for a few more days
Original TextTranslation provided by Google

Guest User
September 7, 2022
I booked the Marriott Cancun resort on Ctrip. I was supposed to check in on September 3rd. I received a notification from the US government that the local law and order has been very poor recently. There are many cases of kidnapping, shooting, killing and drug trafficking. Cancun is a dangerous area, and the third level is dangerous. The new crown has also been repeated locally, so I decided to cancel this trip at the end of August, but the hotel and Ctrip pushed each other away, no refunds were given, and it was not possible to change the time to check in!
Original TextTranslation provided by Google

Sunil
May 29, 2025

For dinner reservations, guests are asked about their dietary restrictions. Also when you go into the restaurant, they ask about dietary restrictions. But at the table, the server or chef have no clue about it. When you explain they don’t know what to do.
We had to leave the Italian restaurant without anything to eat.
It was the worst experience ever.
The servers and chefs seem to have no idea what vegetarian options can possibly be.

Seren
May 10, 2025

Reading the reviews I thought this would be a great fit to go with kids. But was disappointed, there is nothing for kids not even a park, there is a water splash area not one kid was ever there even when I went, splash is so aggressive I got scared didn’t go back to it. Also it’s very corporate, they had event after event. It didn’t feel like a warm welcoming vacation hotel..
Food/dining - only restaurants no buffet-
Transportation- there was none, we had to get a private service. Getting in touch with the hotel prior to our trip to sort it all out was a crazy challenge!
Beach- it’s so small there isn’t much beach space it’s one row of beach beds..
Overall I didn’t like this hotel for a family trip at all, wouldn’t recommend it.

Soraya
May 8, 2025

Great all inclusive experience at Marriott Cancun.
Good:
• Dinner options were great. We tried every restaurant on property and none disappointed.

Mounir
April 27, 2025

As someone with celiac disease, traveling can often be stressful, and dining out is one of the most difficult aspects. Cross-contamination is a serious issue for people with celiac and most places, especially other Marriott properties have not been nearly as equipped or trained to handle it properly.
But this stay was completely different. Your Chef Angel, Chef Albert, and the entire culinary team went above and beyond in every possible way. Their knowledge about CD, their commitment to safe preparation, and their overall attitude of kindness and inclusion completely blew me away. Furthermore, they didn’t just make me feel safe, they made me feel seen. I was given direct access to them to discuss my needs, and they never once made me feel like I was being difficult, a burden or inconvenient. They showed me genuine care and compassion, treating my dietary restrictions not as a burden, but as something they were happy to accommodate with excellence.
They even made special gluten free baked goods just for me-something that I rarely get to enjoy. They prepared meals to-go when I had to leave the hotel, fully understanding that eating safely outside would be nearly impossible. Property was beautiful.
Services & Amenities
Most Popular Amenities
Restaurant
Golf course
Outdoor swimming pool
Private beach area
Surfing
Off-site
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Cafe
Water park
Karaoke
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Water slide
Childcare service
Additional charge
Wi-Fi in public areas

Restaurant

Outdoor swimming pool

Private beach area

Gym

Bar

Water park

Conference room

Multi-function room

Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Food & Drink
Snack bar
Halal meals provided
Off-site
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Sailing
Off-site
Surfing
Off-site
Golf course
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Parasailing
Off-site
Activities
Karaoke
Water slide
Water park
Private beach area
Gaming area
Public Areas
Gift shop
No smoking in public areas
Garden
Smoking area
Water purifier
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Children's pool
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–11 years old | Free |
Children 12–17 years old | Contact property |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1990
- Renovated: 2006
- Number of Rooms: 856
Phone:+52-9988812000
Email:patricia.olea@marriott.com
Welcome to Marriott Cancun, An All-Inclusive Resort. Immerse yourself in extraordinary moments and adventures as we redefine hospitality. The renovated rooms, lobby and ballrooms at our Cancun, Mexico resort combine elegance, technology, and attention to detail. Enjoy our new pools and exhilarating water park. Delight in our eleven specialty restaurants offering global flavors. Experience daily entertainment and connect with the heart of Cancun. Personalize your stay with outdoor adventures or moments of relaxation. Escape to Marriott Cancun, where beauty meets warm hospitality in an all-inclusive format. Let us create unforgettable memories for you at our Cancun, Mexico family hotel.
Frequently Asked Questions
What are the check-in and check-out times at Marriott Cancun, An All-Inclusive Resort?
The check-in time at Marriott Cancun, An All-Inclusive Resort is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Marriott Cancun, An All-Inclusive Resort?
Does Marriott Cancun, An All-Inclusive Resort have a swimming pool?
Yes, Marriott Cancun, An All-Inclusive Resort has a pool.Does Marriott Cancun, An All-Inclusive Resort have a swimming pool?
Are pets allowed at Marriott Cancun, An All-Inclusive Resort?
No, pets are not allowed at Marriott Cancun, An All-Inclusive Resort.Are pets allowed at Marriott Cancun, An All-Inclusive Resort?
How much does it cost to stay at Marriott Cancun, An All-Inclusive Resort?
Prices at Marriott Cancun, An All-Inclusive Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Marriott Cancun, An All-Inclusive Resort?
How to get from the closest airport to Marriott Cancun, An All-Inclusive Resort?
The closest airport is Cancun International Airport, and it is about 19 mins from hotel by car (17.4 km).How to get from the closest airport to Marriott Cancun, An All-Inclusive Resort?
What is the cancellation policy for Marriott Cancun, An All-Inclusive Resort?
The cancellation policy for Marriott Cancun, An All-Inclusive Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Marriott Cancun, An All-Inclusive Resort?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 17.4KM |
Average Price From | TWD19695 |
Hotel Star Rating | 4 |