Beach Palace Family Resort & Spa - All Inclusive
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1 room, 2 adults, 0 children
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Beach Palace Family Resort & Spa - All Inclusive
No. 4 of Scenic Hotels in Cancun
Blvd. Kukulcan, El Rey, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Great views
Ideal locationAirport pick-up available
Lots to do
Delicious breakfastAmenities
4 Restaurants
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
All amenities
Property Description
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.7 mi (2.7 km) from Cancun Convention Center and 1.9 mi (3.1 km) from Gaviota Azul Beach.
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8.4/10
All employees are very kind. Also, the foods are good.
All 104 reviews
Surroundings
Airport: Cancun International Airport
(21.7 km)
Landmarks: Scorpion’s Temple
(290m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(380m)
Landmarks: Yamil Lu'um
(440m)
Landmarks: Columbus The Romantic Dinner Cruise
(460m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Superior Family Deluxe
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Superior Deluxe Room - Lagoon View
2 Double bed or 1 King bed
39.7m² | Floor: 4-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability
3
Two Bedroom Presidential Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Jacuzzi
Wi-Fi in room
Check Availability
Superior Deluxe Lagoon View-Kids & Teens Free
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
3
Superior Deluxe Room - Ocean View
2 Double bed or 1 King bed
41m² | Floor: 1-12
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Check Availability
1
Superior Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Check Availability
1
Superior Governor Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Check Availability
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Guest Reviews
8.4/10
Very Good
104 reviews
- Cleanliness8.4
- Amenities8.3
- Location8.3
- Service8.5
Average for similar properties in Cancun
Review summary
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Service Quality: Many users praised the staff for their friendliness, professionalism, and attentiveness. Room service was highlighted as a standout feature.
Guest User
August 15, 2025
All employees are very kind. Also, the foods are good.
M556911****
August 7, 2025
酒店總體感覺不錯，就是舊點，位置很好，能走路去Shopping Mall，公交站就在酒店門口。酒店服務很好，工作人員態度好，吃的也不錯。
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Guest User
January 18, 2024
호텔 직원들도 친절하고 음식들도 전반적으로 다 맛있었어요. 라군 뷰도 나름 이쁘고 확 트여 있어 좋았구요. 프라이빗 바다도 파도는 좀 쎄지만 아이들과 즐겁게 놀 수 있었답니다.
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Anonymous User
June 15, 2024
酒店整體有點舊但設施齊全
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Sabrina
August 11, 2025
I enjoyed how respectful and caring the staff were. All of the meals were amazing 😍. The beds were super comfy. The activities and events at the resort were awesome,transportation access was on point. The tour to Isla mujeres was so much fun. The only thing that I didn't like was the doors to the rooms. They slammed very loud. Otherwise my experience was a 5 out of 5.
Robert
August 9, 2025
I booked two (2) rooms at the Beach Palace and was happy with the rooms with the exception of the A/C which kept running which was fine, I just needed to redirect the fan. The issue I had was with downstairs, the salespeople booked me to go with my 5 children to Moon Palace for a day pass, when Moon Palace mentioned that all my children had to participate in a 90 minute presentation, I told them I'm sorry, but will have to return to Beach Palace. Lastly, the front desk, told us that we could check out late, but on check-out day, the manager had his employee pay $120 to cover the check out. I was shocked that they would ask an employee to cover a fee, never happened before. Don't think I will return.
Marlene
August 3, 2025
First time at Beach Palace or any other Palace resort. Great experience. Traveled with 11 and 14 year old kids. They loved it. Love that everything is right there. No huge facility where you need to take golf carts to go to the beach or pool. Food was on par for all-inclusives— not award winning but something for everyone. Great room service 24/7. Speedy and great options. Staff were super friendly and attentive. Didn’t feel like I was constantly being pressured into tipping at every interaction. Staff were genuine and caring. Will definitely be going back.
Edmundo
July 29, 2025
We really had a good stay in this Hotel. Staff was great and service is A1 excellent! Food was also great tasting with a lot to choose from. The hotel itself is a little outdated but very clean! Would love to stay here again and their other Hotel chains! Seemed like a very good hotel company. Shout out to Angelo and Ferdina at breakfast buffet, as well as all the staff at Smoke house restaurant for great service. Thank you!
Services & Amenities
Most popular amenities
4 Restaurants
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Executive lounge
Gym
Airport pick-up
Additional charge
Car rentals
Bar
Billiards room
Table tennis room
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Playground
Water slide
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
4 Restaurants
Outdoor swimming pool
Spa
Gym
Bar
Playground
Kids' club
4 Restaurants
Restaurant 1
Style: Buffet
Tavola Restaurant
No additional info available
Tacos Restaurant
No additional info available
Carvao Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Food & drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & wellness
Spa
Additional charge
Billiards room
Table tennis room
Sailing
Off-site
Diving
Off-site
Beach volleyball
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Parasailing
Off-site
Public baths
Snorkeling
Off-site
Yoga session
Activities
Water slide
Beach umbrellas
Gaming area
Fishing
Off-site
Home theater
Public areas
Gift shop
Executive lounge
Smoking area
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Business services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Accessibility
Braille signs
Handrails on stairs
Pool ramp available
Wheelchairs available
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1923
- Renovated: 2022
- Number of Rooms: 325
Phone:+52-800-2629008
Email:info@thepalacecompany.com
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.7 mi (2.7 km) from Cancun Convention Center and 1.9 mi (3.1 km) from Gaviota Azul Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a waterslide. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Tequila, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a waterslide. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Tequila, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Beach Palace Family Resort & Spa - All Inclusive?
Check-in time at Beach Palace Family Resort & Spa - All Inclusive starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Beach Palace Family Resort & Spa - All Inclusive?
Does Beach Palace Family Resort & Spa - All Inclusive have a pool?
Yes, Beach Palace Family Resort & Spa - All Inclusive has a swimming pool for guests.Does Beach Palace Family Resort & Spa - All Inclusive have a pool?
Are pets allowed at Beach Palace Family Resort & Spa - All Inclusive?
No, pets are not allowed at Beach Palace Family Resort & Spa - All Inclusive.Are pets allowed at Beach Palace Family Resort & Spa - All Inclusive?
Does Beach Palace Family Resort & Spa - All Inclusive serve breakfast?
Yes, Beach Palace Family Resort & Spa - All Inclusive serves breakfast for guests. Breakfast options include Full English/Irish style. Does Beach Palace Family Resort & Spa - All Inclusive serve breakfast?
How much does it cost to stay at Beach Palace Family Resort & Spa - All Inclusive?
Room prices at Beach Palace Family Resort & Spa - All Inclusive vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Beach Palace Family Resort & Spa - All Inclusive?
How to get to Beach Palace Family Resort & Spa - All Inclusive from the nearest airport?
The nearest airport is Cancun International Airport, located about 23 mins from hotel by car (21.7 km) away.How to get to Beach Palace Family Resort & Spa - All Inclusive from the nearest airport?
What’s the cancellation policy at Beach Palace Family Resort & Spa - All Inclusive?
The cancellation policy at Beach Palace Family Resort & Spa - All Inclusive depends on your room type and booking terms.What’s the cancellation policy at Beach Palace Family Resort & Spa - All Inclusive?
Does Beach Palace Family Resort & Spa - All Inclusive offer airport transfers?
Yes, Beach Palace Family Resort & Spa - All Inclusive provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Beach Palace Family Resort & Spa - All Inclusive offer airport transfers?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 21.68KM |
| Hotel Star Rating | 5 |