Canopy by Hilton Cancun la Isla
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Canopy by Hilton Cancun la Isla
Blvd. Kukulcan S N-Km. 12.5, La Isla, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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We Price Match
Highlights
Lots to do
Delicious breakfast
Free parking
Ideal location
Pets welcomeAmenities
Sunbathing area
Outdoor swimming pool
Massage room
Gym
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storageFree
All Amenities
Property Description
Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches.
At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor.
Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco. We also offer an om-site spa, complete with treatment rooms, to help you relax and rejuvenate.
Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there is business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer three boardrooms for meetings and events, and our beautiful terrace will accommodate up to 36 guests.
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8.0/10
Very GoodHotel is next to shopping mall and provides free parking during our stay.
All 40 Reviews
Surroundings
Airport: Cancun International Airport
(20.6 km)
Landmarks: Van Gogh Dreams (Cancún)
(<100m)
Landmarks: Rueda de la fortuna
(<100m)
Landmarks: Scorpion’s Temple
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
King Room with Sunrise View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Two Queen Bed Room with Sunrise View
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Premium Two Queen Room with Sunrise Bay View
2 Queen bed
Has window
TV
Toothpaste
Hot water (24 hours)
Check Availability
6
Premium Two Queen Room with Sunset Bay View
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Check Availability
4
Two Queen Bed Room with Sunset Bay View
2 Queen bed
Has window
Non-smoking
TV
Toothpaste
Hot water (24 hours)
Check Availability
8
Sunset Bay View King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
La Isla Two Queen Bed Room
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
9
One Bedroom King Suite with Panoramic View
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
6
La Isla One King Bed Room
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
5
Premium King Room with Sunset View
1 King bed
Has window
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
6
Master King Bed Suite with Nichupte Bay View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
1 King Bed Mobility/Hearing Access Ri Shower
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
8/10
Very Good
40 reviews
Verified Reviews- Cleanliness8.6
- Amenities7.9
- Location8.6
- Service6.8
Average for similar properties in Cancun
AI Summary
The hotel impresses guests with its friendly staff, varied breakfast, convenient location, cleanliness, and well-maintained amenities. However, some may find the location noisy due to nearby attractions.
Guest User
March 18, 2025
Pool party was awesome. However I expected a more service oriented approach at all.
c52933
May 12, 2025
Hotel is next to shopping mall and provides free parking during our stay.
Hanan Saleh
July 28, 2023
Friendly staff, 24/7 room service, handful of vegetarian options, amazing pool
Guest User
February 11, 2025
Very good
Alhassoun
January 13, 2023
Super nice
Jaaa111
October 29, 2022
Near shopping mall
Zaijianadadebeijingwa
March 19, 2025
Excellent hardware, disappointing service
The hardware conditions are very good, and it is the newest hotel in the hotel zone. The view from the rooftop is excellent, with the Caribbean Sea on the left and the lagoon on the right. Under the sun, you can see 5/6 different colors of blue and green, which is very beautiful.
The hotel is not All Inclusive, so it is relatively quiet, which is an advantage for us.
But the software (service) is lame!
1. I placed a Didi deli order and informed the front desk in advance. The front desk said that they would not put it in the refrigerator, but the bar and restaurant are 10 steps away from the front desk, which is completely unreasonable.
2. The plane arrived at 7 am and arrived at the hotel at 7:30. The front desk told me that I could not check in early and had to wait until 3 pm. It was too dogmatic. But why can the airline staff check in early?
3. I asked for towels twice and waited for 40 minutes; I asked for facial tissues three times, and finally I went to find the waiter myself.
4. The handle of the shower was broken and the repair was not timely.
5. There are yellow watermarks and spots on the pillowcase.
I stayed for 5 days. The hardware is really good, but the service is too bad. I will choose another hotel next time.
Original TextTranslation provided by Google
Aofeng
February 6, 2025
The room has a view of the sea, and is very close to the shopping center and the commercial center. The swimming pool on the top floor has a beautiful view. The service is thoughtful, meticulous, enthusiastic, and very safe. It is convenient to take a taxi and a bus. I am very satisfied
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Business center
Multimedia display system
Wedding service
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Free
Tour and ticket booking service
VIP check-in service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Public Areas
No smoking in public areas
Water purifier
Shopping mall
Elevator
Health & Wellness
Massage room
Sunbathing area
Beauty and makeup
Gym
Activities
Eco tours
Off-site
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Accessibility
Handrails in hallways
Braille signs
Handrails on stairs
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Extra crib: Contact property |
Children 1–2 years old | Extra crib: Free |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MXN$601.82 (approx. AED 116.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,256.66 (approx. AED 242.91) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 196
Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches.
At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor.
Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco. We also offer an om-site spa, complete with treatment rooms, to help you relax and rejuvenate.
Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there is business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer three boardrooms for meetings and events, and our beautiful terrace will accommodate up to 36 guests.