Krystal Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Krystal Cancun
Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Delicious breakfast
Ideal location
Lots to do
Free parkingAmenities
Water park
Parasailing
Outdoor swimming pool
Snorkeling
Beach volleyball
Sailing
Children's pool
Beach umbrellas
All Amenities
Property Description
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.
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7.6/10
GoodAwesome stay, nice and clean and beautiful view.
Thanks
All 118 Reviews
Surroundings
Airport: Cancun International Airport
(23.6 km)
Landmarks: Hotel Zone
(<100m)
Landmarks: Grand Fiesta Americana Coral Beach Cancún
(140m)
Landmarks: The City Discotheque
(220m)
Landmarks: Mandala Beach Club
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Room, 2 Double Beds, City View
2 Double bed
Has window
Non-smoking
Check Availability
4
Romantic Room, 1 King Bed, Balcony, Oceanfront
1 King bed
Has window
Non-smoking
Check Availability
7
Deluxe King Room With Balcony And Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe Room, 2 Double Beds, Balcony, Ocean View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Family Studio, 1 King Bed With Sofa Bed, Ocean View
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Standard King Room With City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
4
Club Room, 2 Double Beds, Balcony, Ocean View
2 Double bed
Has window
Non-smoking
Check Availability
5
Club Room, 1 King Bed, Balcony, Ocean View
1 King bed
Has window
Non-smoking
Check Availability
Hide Room Types
Guest Reviews
7.6/10
Good
118 reviews
Verified Reviews- Cleanliness7.4
- Amenities7.3
- Location8.5
- Service7.3
Average for similar properties in Cancun
AI Summary
The spacious rooms with ocean views are highly appreciated. Guests enjoy the convenient location near the beach, restaurants, and nightlife. The excellent breakfast is also highly praised.
Guest User
March 5, 2024
The room was very dirty. Dust everywhere, stained sheets, and bathroom was very dirty. But the location was perfect.
Guest User
January 22, 2024
Very bad experience at hotel check in, booked weeks ago with Trip.com confirming a 4 day stay for 2 adults 2 children , at arriving at the hotel they charged me full fee for a children for 4 days as an extra adult even though it was booked as 2 adults 2 children on Trip.com , I requested help from Trip.com and they told me. Very nicely in about 6 occasions trough my 4 day stay that they where finding out what happened , to this day neither the hotel or Trip.com has come forward with an explication of why they charged me differently from my booking, I will be staying in this hotel due to his location sometime in the future but I will do it trough their webpage, no need to book trough Trip.com needless to say a disingenuous booking , I had a previous booking with Agoda, but Trip.com was cheaper for the exactly same type of reservation so I decided to tried it out BIG Mistake, it seems they lower the cost of this reservation to bring costumers to their website, so much to expect from a Chinese base company, I learned my lesson.
Guest User
January 28, 2024
1. Good location close to Cancun center.
2. there was a long line to only check in before we arrived there early, after 3:00 pm another long wait to receive room's wristband.
2.We was charged $3.00 at checkout because my room's mini bar had been opened, even though no items were taken out. We were never told of this policy and don't believe it's fair to be charged.
3.Hot water is weak.
Luciana
October 12, 2024
It’s good
Guest User
June 8, 2023
Awesome stay, nice and clean and beautiful view.
Thanks
Dixonmane
September 28, 2022
Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.
Guest User
September 9, 2023
Good hotel good service
Guest User
May 11, 2023
Good and friendly service!
Services & Amenities
Popular Amenities for Beach Trips
Water park
Additional charge
Parasailing
Off-site
Outdoor swimming pool
Snorkeling
Off-site
Beach volleyball
Sailing
Off-site
Children's pool
Beach umbrellas
Diving
Off-site
Sunbathing area
Spa
Additional charge
Multi-function room
Kids' club
Restaurant
Car rentals
Gym
Additional charge
Childcare service
Additional charge
Conference room
Additional charge
Wake-up call
Luggage storage
Massage room
Private parking
Free
Playground
Bar
Wi-Fi in public areas
Sauna
Additional charge
Golf course
Off-site
24-hour front desk
Water park
Outdoor swimming pool
Spa
Kids' club
Restaurant
Gym
Conference room
Playground
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Valet parking
Private parking
Free
Transportation
Car rentals
Business Services
Wedding service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Front Desk Services
Concierge service
Tour and ticket booking service
Wake-up call
Luggage storage
Safe at front desk
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Public Areas
Water purifier
Smoking area
Garden
ATM
Elevator
No smoking in public areas
Health & Wellness
Parasailing
Off-site
Snorkeling
Off-site
Beach volleyball
Sailing
Off-site
Diving
Off-site
Sunbathing area
Spa
Additional charge
Yoga session
Gym
Additional charge
Massage room
Body care
Sauna
Additional charge
Golf course
Off-site
Hair and beauty salon
Activities
Water park
Additional charge
Beach umbrellas
Fishing
Off-site
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Laundry service (on-site)
Facilities for Children
Children's pool
Children's toys
Kids' club
Childcare service
Additional charge
Children's meals available
Playground
Accessibility
Accessible rooms available
Safety & Security
Security personnel
Intruder alarm
Fire extinguisher
First aid room
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | $6.58 (approx. AED 24.17) per person |
Adult | Buffet:$19.97 (approx. AED 73.35) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1981
- Renovated: 2009
- Number of Rooms: 527
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.