Guest User
February 9, 2025
Their add is false. There is NO games room, coffee shop, air transportation, adjacent golf course or bottled water supplied. The kitchenette had a very dirty fridge, but it worked after we exchanged the original with one that works. The exchanged frige was filthy on the outside. The pots and pans were of very poor condition. One tea towel and a dish sponge were supplied and a small dish soap. The beds did not have fitted mattress covers or fitted sheets. The sheets were for a smaller size bed. The maid service was twice a week unless we asked for more. There were NO wash cloths or hand towels and NO towel racks. Their were NO pool bath towels. The patio doors did not latch and sticks were used to prevent them sliding open ( for security). The pool was good enough, but some man that looked homeless showed up, put on his trunks and cleaned up and cooled off in the pool, twice that we saw ! We reported it to the desk!! Why? The wifi worked in our suite, but not out side the suite by the pool. The deck lounge chairs were made of slat wood and were very uncomfortabe to use to tan, even with a towel. There were very few clothes hangers and NO hooks to hang clothes. You had to buy two laundry tokens at a time at $5.00 US each to use their filthy laundry facitlities. I ended up bringing one home because there was no one at reception when I checked out. Many of the suites are permanent residents, including a con man they allowed that sold excursions and would hide, so we could not get a refund he promised, for excursions that had been cancelled. We shall never return.