Guest User
February 15, 2024
The room I booked didn't tell me that it didn't have a window. It turned out that both rooms had no windows. When I raised it, the only reason was that it was full and I paid the same amount. Why should I share the room without a window? We negotiated with multiple parties, but after repeated hesitations, they just gave me a solution. Ordered one, very dissatisfied!
I used points in my order to redeem fruits for my stay, but they were not delivered at all when I arrived at the store, and they were not even mentioned at the front desk. Bad review.
There is no essential difference between the so-called smart king bed room, deluxe king bed room, and business king bed room. The reason is that as soon as I checked in, I was told that I had been upgraded to a deluxe king bed room, which was the one without windows. Later, I was upgraded to a business king bed room. There is no difference in room type and equipment at all. Doesn’t it hurt your conscience to deceive consumers like this?
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