Mandarin Oriental Palace, Luzern

I stayed at MO in Sanya before. The facilities were old and the beach was average. I was very disappointed, so I rarely chose MO afterwards. When I booked this time, I saw that the Lucerne MO Hotel was newly renovated, so although the price was high, I booked two nights with the mentality of giving it another try. I really felt that it was excellent in all aspects and worth staying: 1) The decoration style is simple, elegant, exquisite, and fashionable, and the facilities are first-class and impeccable👍 2) The hotel has a superior geographical environment and is close to the lake. 3) The service is first-class. It can be seen that the waiters have been well trained and the service is in place. The only regret is that I met a friend from Shanghai this time. She booked a room directly with the hotel at a cheaper price than Ctrip, and the hotel also upgraded her room type and gave her a consumption voucher. Ctrip is such a big company, it should be easier to get these, right?

The room and service are very good, have a wonderful holiday

The hotel is in a great location, right by Lake Lucerne. They upgraded us to a lake view room for free and added an extra bed for free, prepared snacks and champagne🍾. So thoughtful, I will stay here again next time. There are not many breakfast options, but you can dine by the lake

The room is very new and the gym is also very good. However, there are so many flies in Switzerland that I dare not open the window. As soon as I open the window, a few flies will fly in. The lake view room can only be viewed through the glass.

Newly renovated, the room is very new. The former palace hotel, good service

The location and environment are all good. I didn't try the food. The turndown service was a bit mediocre. A little boy didn't have any containers in his hand and pinched two pieces of chocolate and handed them to me. I didn't quite understand it.