Family-friendly Hotels in Carlsbad

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

The front desk service was huge. We arrived at the hotel at around 12 o'clock in the evening. We had a long-distance drive all day. We thought that the sheraton service could not be bad. I knew that the front desk was a fat white man. When I checked in, I kept rolling my eyes all the time. When I applied for membership, I was too sleepy and didn't respond. I asked a question. The front desk immediately replied, ”I am very busy today, don't ask me to see it yourself.” At that time, I thought it might be too late. The front desk had emotions, and it was true that in April, it was obvious that the trash was a hostile phenomenon. After the completion of the process, I did not tell me how to find the room, just an understatement, ”Go through the door.” As a result, there was only 3 floors in the back of the lobby, and our room number was 50. I asked him back. He confirmed that he was on the 5th floor. He immediately left the lobby and told him not to look back. In desperation, I had to bite the scalp on the third floor. Fortunately, I met a couple of black couples who went downstairs to buy wine in the middle of the night. They were very friendly and said that they also found a room for a long time during the day. The actual situation is that the sheraton hotel and the next resort share the lobby and porch. You need to go upstairs through the hotel room corridor, find a glass door at the end, swipe the card and then take the elevator to the resort floor. On the night of the check-in, I sent a complaint letter to the Shereton complaint mailbox. It has been two months since I saw it. Today I saw the app reminder comment. The disgusting feeling of Lima is coming to the fore, and I have to give a bad review.

Hotel specification management is more formal! The room is large and soundproof! Room customer service is excellent! The location is close to the high speed and convenient for travel! Just an extra resort service fee is a common practice in American hotels! Add this pen to the budget to calculate the total price! Overall satisfaction!

The hotel is next to Lego Park~ It is the most convenient place if you go to Lego to play. The parking fee is 22 dollars for a day~ When you enter the door, you can tell the entrance that you can pay for parking at the hotel if you stay in the hotel. The hotel will give you a card for you to enter and leave the hotel. One of the advantages of staying in a hotel is that you can enter Legoland early to play~ Breakfast at the hotel is still OK. If you have a Chinese stomach, you probably need to buy something to eat with you~ Because the breakfast is very American~ The temperature of the air-conditioning in the hotel room is a bit problematic, but not at night Warm breeze~ Because I came to California in winter, it’s still a bit cold at night~ Also, it’s better to check the official Lego website to see if the door is open when I come in the off-season. Because the opening time is uncertain in winter~ I just caught up to it this time. It’s also a good choice to spend a night in Lego hotel to enjoy the tranquility

With a stay at MarBrisa Carlsbad Resort in Carlsbad, you'll be by the ocean, within a 5-minute drive of LEGOLAND® California and The Crossings at Carlsbad. This family-friendly hotel is 1 mi (1.6 km) from GIA Museum and 1 mi (1.6 km) from Agua Hedionda Lagoon Foundation.Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Satisfy your appetite with Spanish cuisine at Twenty/20, a restaurant which features a bar/lounge and an ocean view. Full breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 208 guestrooms featuring microwaves and flat-screen televisions. Rooms have private patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

The environment is good, next to the sea. The swimming pool is nice. I booked it for my friend. It is close to the places to play. The service of a big brand is guaranteed. I will experience it myself next time if I have the chance.

The Omni la Costa Resort & Spa Carlsbad is a great choice for guests looking for accommodation in Carlsbad, having been recently renovated in 2023.With McClellan-Palomar Airport just 6km away and Calsbad Railway Station only 8km away, transportation is very convenient. The nearby area boasts an abundance of attractions including La Costa Resort Fountain, Chabad at La Costa and Equinox La Costa.After a long day of sightseeing, guests can retire to the comfort of the hotel. This Carlsbad hotel provides parking on site.

The location of the hotel is very good, it is definitely a summer resort in summer. There is no hotel private beach at all. Don't even think about it except to see a small bay or beach. The price is not cheap, nearly 500 dollars a night, the hotel only provides a few pool bubbles. There is a golf course, and the hotel staff is absolutely top-notch service, which is commendable.