Arrow on Swanston
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carlton

Arrow on Swanston

488 Swanston Street, Carlton, Victoria, 3053, Australia
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With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.Show More
We Price Match
a modern bedroom with a large window overlooking the city , a black bed , and a desk at Arrow on Swanston
Last booked 15 hrs ago
a city street at night with tall buildings and colorful lights , reflecting the city 's vibrant atmosphere at Arrow on Swanston
a spacious bedroom with a large bed , a couch , and a tv . the room is well - organized and clean at Arrow on Swanston
a modern kitchen with white furniture , including a dining table and chairs , in a spacious room at Arrow on Swanston
an empty swimming pool with blue water and a white lane strip , surrounded by orange and yellow walls at Arrow on Swanston
a large group of people gathered in a conference room for a meeting or event at Arrow on Swanston
a modern cafe with white tables and chairs , an open kitchen , and a staircase leading to the upper level at Arrow on Swanston
Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Private parking
EV charging station
24-hour front desk
Luggage storage
All Amenities
Property Description
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
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3.6/5
Good environment, Friendly staff. Clean and hygienic room.
All 177 Reviews
Surroundings
Metro: Melbourne Central
(670m)
Metro: Flagstaff
(1.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Two Bedroom Apartment
9

Deluxe Two Bedroom Apartment

1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe King Apartment
12

Deluxe King Apartment

1 Single bed and 1 Queen bed
29m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Triple Single beds
7

Triple Single beds

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Two Bedroom Apartment
12

Two Bedroom Apartment

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One Bedroom Apartment
14

One Bedroom Apartment

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Four Bedroom Penthouse Apartment
13

Four Bedroom Penthouse Apartment

Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed ● Bedroom 4:1 Single bed ● Living Room:1 Sofa bed
126m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One Bedroom Penthouse Apartment
11

One Bedroom Penthouse Apartment

1 Double bed and 1 Sofa bed
43m² | Floor: 15-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Family Penthouse Apartment
12

Family Penthouse Apartment

2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe One Bedroom Apartment
10

Deluxe One Bedroom Apartment

1 Sofa bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Studio Apartment
9

Studio Apartment

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Single Bedroom Apartment
13

Two Single Bedroom Apartment

2 Single bed
43m² | Floor: 1-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Tea bags
Microwave
Room Details
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Spacious Family Apartment
8

Spacious Family Apartment

2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Guest Reviews

3.6/5
177 reviews
Verified Reviews
  • Cleanliness3.6
  • Amenities3.5
  • Location4
  • Service3.5
Average for similar properties in Carlton
Most Mentioned
N‍Z‍_‍M‍a‍t‍t
April 13, 2025
Very easy and simple check in process, room as expected , good amenities, spacious, fairly small bathroom. Great value for money
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2025
DO NOT STAY IN THIS HOTEL! the first time i experienced bed bugs was in a £2.50/n hostel in indonesia. the second time… in this £90/n “3 star” hotel! and this time was so much worse because there were so many of them and massive!! they got on to my bags and belongings and i ended up spending 2 days washing all my clothes and treating all my belongings instead of sightseeing in the city.  i made a formal complaint to the receptionist the next day and they encouraged me to report it to the melbourn city health authority because apparently mine wasnt the first case.  the city health authority did a spot check on them the day i checked out and since then, the hotel had refused to release my $100 room bond and ignored my emails.  they are truly ridiculous, the physical irritation and mental stress they put me through. holiday ruined.  SO DO NOT STAY THERE AND BE THE NEXT VICTIM!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 22, 2025
I booked this hotel near to my daughter as a last night in Melbourne. Looked at the pictures but not the reviews. When I walked into the room it was awful.  We went back down to ask where the room in the picture was but the man on reception couldn’t help us. We asked several times to speak to his manager, but he said she was in meeting . No I wouldn’t stay here again The first picture is what is advertised the next 3 are the room we were given!
C‍h‍a‍u
January 3, 2025
The apartment was so bad. There are so many cockroaches in the apartment. They were everywhere: bed, fridge, floor and even my child’s bottle!
J‍i‍n‍g‍z‍z‍ ‍b‍o‍n‍d
October 25, 2024
room not as good as picture shown, not the same not clean , but have alot utility , stove ,oven,microwave ,cutlery ,toaster only one ac but not in bedroom ,very uncomfort when sleep
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 8, 2025
When we arrived to check in, we couldn't get into our allocated room because the key card wasn't working and so we were upgraded to a bigger room which was good. When we arrived inside, the rooms were clean and all made up well. So that was good. My criticisms are that they were very stingy with the toiletries, shower wash, shampoo etc and also damage that was visible in the apartment had been patched up with duc tape, for eg the edge of a kitchen bench or just left, like swollen timber trim in the bathroom or damage to walls , carpet etc. In all , it was quite cheap and well located near the CBD and we only stayed a night and so it served its purpose. However I feel if the damage was repaired properly, and there were proper toiletries, it would have been a much better experience .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2025
Was happy with this room clean and well kept. Unfortunately had bad experience I extended my stay or so I thought I had as the reception said I had. They called me the next day as I was “late” checking out. Told they would pack my things up as I hadn’t booked another night and they had no space. They lost or didn’t pack some of my items and now can’t find them. Told it’s my responsibility even though they were the ones that packed my things because I needed to check out. Not very gd service at all.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2024
Nice location. Easy access to any attractions in town. All within walking distance. Friendly staffs and good environment. Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 22, 2025
I had a disappointing experience. The room was extremely small and congested, nothing like the photos advertised. The air conditioner was oddly placed on the floor next to the sofa bed, making it impossible to sleep comfortably. The soap dish in the shower was broken, adding to the inconvenience. The swimming pool was located in a separate building and reeked of garbage due to trash near the entrance. To top it off, many of the gym equipment were out of order. Overall, a very unpleasant stay—I would not return.

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$25.00 (approx. AED 58.21) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. AED 232.82) is charged.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2003
  • Renovated: 2011
  • Number of Rooms: 180
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.

Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.

Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Arrow on Swanston?

The check-in time at Arrow on Swanston is 14:00 and the check-out time is 10:00.

What amenities and services does Arrow on Swanston have?

Arrow on Swanston has the following popular amenities and services: Sauna, Laundry room.

Does Arrow on Swanston have a swimming pool?

Yes, Arrow on Swanston has a pool.

Are pets allowed at Arrow on Swanston?

No, pets are not allowed at Arrow on Swanston.

Does Arrow on Swanston provide breakfast?

No, Arrow on Swanston doesn't provide breakfast.

How much does it cost to stay at Arrow on Swanston?

Prices at Arrow on Swanston are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Arrow on Swanston?

The closest airport is Essendon Airport, and it is about 27 mins from hotel by car (16.4 km).

What is the cancellation policy for Arrow on Swanston?

The cancellation policy for Arrow on Swanston varies depending on the type of room and booking conditions.

Does Arrow on Swanston offer airport transfer services?

No, the Arrow on Swanston doesn't offer airport transfer services.

About This Property

Nearest AirportEssendon Airport
Distance to Airport16.44KM
Nearest Train StationMelbourne Central Railway Station
Distance to Train Station0.6KM
Nearest Subway StationMelbourne Central
Distance to Subway Station0.67KM
Average Price FromAED386
Hotel Star Rating3