Guest User
April 26, 2024
Upon arrival, we thought the hotel had been shut down. Broken windows, paint peeling off the building. No prompt on how to enter the building. When checking in, the atmosphere was dark, dull and the place felt abandoned. The room was awful. Nothing close to the pictures. A large room with a brown bed, brown canvas on the wall with Smokey walls. No decorations to make it feel nice - this was an upgraded room. The bathroom smelt terrible, mould & miserable. The pool was closed. The spa was closed. Nothing in walking distance. Told the beach was 25min drive. No restaurants apart from the one on site, looked deserted. We checked out after 5minutes. Asked to see the manager, not available. Had no response to our complaint. Looks like they don’t care as it’s evident they don’t care about this hotel. I would describe it as a 1 star motel of nightmares.