Novotel Goa Dona Sylvia Resort

Excellent location. Chalets well spread out. Beach a few minutes away almost as an extension of the hotel. Excellent bars & restaurants with good live bands a few minutes away. Would definitely visit again.

Really badly run hotel, At first they could not find my booking then they checked me out when I clearly stated I had a second booking, my keys got deactivated had to wait outside for nearly 20 mins before they sent new ones, breakfast is horribly bad with flies all over the pastries, croissants hard as a rock even the Executive Chef had to come and prepare 2 basic fried eggs sunny side up soft on top as the other staff could only deliver half cooked eggs simply not good enough I would not recommend this hotel

Very good for the family.

The Stay was wonderful hotel ambience rooms was excellent and special thanks to Gita Naik mam for upgrading to sea view room Also we r thankful to Reshma mam for giving us the best deal Hotel staff was very cooperative Breakfast was excellent Really enjoyed the pool Thank you Novotel

What a fantastic resort/hotel. The staff were great, food in the restaurants superb with all tastes catered for. Our room was cleaned and beds made every day by the team of Saineth, Sudarshan and Chetan who were so polite and left us most days with bed decorations made from towels including an elephant, two swans that made a love heart and others. Special mention also to Ayush, the acting manager and his staff at the Mama Mia restaurant for his service and politeness.

The staff were lovely and the grounds were immaculate. There are only 30 rooms available for Tui, as they do not make any profit for holidays and that means their revenue streams are from Indian weddings and major conferences. While we were there there were 2 consecutive weddings and a Tata conference for a few days. This meant that there was no room in the dining room for breakfast while they were there. We were all inclusive but there were 5 cocktails available but none of the normal drinks you would want while on holiday. The bar closed at 10.30 meaning if you came back to the hotel and wanted a night cap you were out of luck. There was a bar terrace (outside) but you couldn’t smoke there and had to go to the next floor where at the top of the stairs in a four foot square space was a table with an ash tray!! They told me to take my drinks back to my room if I wanted to smoke. The food outside the hotel was exceptionally good and the beach shacks were brilliant but in the hotel the food was very poor and did not offer what all the restaurants did just a range of bland curry’s no tikka, tandoori or any know recipes that everyone else offered.