Jl. Merdeka No.19, Gamalama, Kec. Ternate Tengah, Kota, 97724 Central Ternate, Ternate, North Maluku, Indonesia
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Amenities
Private parkingFree
24-hour front desk
Luggage storage
Restaurant
Cafe
Taxi booking service
Car rentals
Conference room
All Amenities
Property Description
At Muara Hotel and Mall Ternate, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Ternate with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Muara Hotel and Mall Ternate.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Muara Hotel and Mall Ternate also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water, a coffee or tea maker and instant tea. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Muara Hotel and Mall Ternate, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Muara Hotel and Mall Ternate, catering to your unique requirements is our priority. Guests with particular dietary preferences can choose from an assortment of dishes, featuring kosher and halal choices among other options.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Muara Hotel and Mall Ternate, affordable refreshments are available 24/7 through the convenient vending machines on-site.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At Muara Hotel and Mall Ternate, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Muara Hotel and Mall Ternate, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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8.5/10
Very Good
Clean, comfortable and in the city center. Sharia hotel
All 6 Reviews
Surroundings
Landmarks: Masjid Al-Muttaqien
(160m)
Landmarks: Klenteng Thian Hou Kiong
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Grand Deluxe Room With Balcony
1 King bed
Has window
Non-smoking
Daily housekeeping
Curtains
Multi-standard power outlet
Bedding: Duvet
Room Details
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7
Deluxe Room
1 King bed
Has window
Non-smoking
Daily housekeeping
Curtains
Multi-standard power outlet
Bedding: Duvet
Room Details
Check Availability
Standard Twin Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
Check Availability
7
Executive Room
1 King bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Curtains
Multi-standard power outlet
Room Details
Check Availability
7
Deluxe Room With Balcony
1 Double bed
Non-smoking
Daily housekeeping
Curtains
Multi-standard power outlet
Bedding: Duvet
Room Details
Check Availability
1
Single Room
1 Single bed
Non-smoking
Daily housekeeping
Curtains
Multi-standard power outlet
Bedding: Duvet
Room Details
Check Availability
4
Large Single Room
1 Single bed
Non-smoking
Daily housekeeping
Curtains
Multi-standard power outlet
Bedding: Duvet
Room Details
Check Availability
2
Superior Double Or Twin Room
1 Double bed or 2 Single bed
Has window
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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Guest Reviews
8.5/10
Very Good
6 reviews
Verified Reviews
Cleanliness8.2
Amenities9.1
Location8.9
Service7.7
Average for similar properties in Central Ternate
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AED 4.40). Trip Coins can be used to save instantly on room rates.
Most Mentioned
Guest User
January 11, 2024
This was an appalling experience, there was a cockroach in my hot chocolate, then we saw two other roaches running around the dining area. The toilet in our first room smelled of urine and the towel had a nasty damp smell. When we showed the waitress the roach, she didn't charge us for the hot chocolate, the entire meal should have been free TBH. They changed our room but the damage was already done. The hotel should also do renovations as well as improve on their cleanliness.
Yuliana Siarel
May 21, 2025
It's good, but there's a CS who likes to eat snacks secretly and then throws the skins away in the trash, as if I was the one who ate them so that when I checked out I would be the one to pay. That CS needs to be taught a lesson. It's dangerous, the hotel's reputation won't be good later.
Original TextTranslation provided by Google
Guest User
April 1, 2025
The location should be in the city center, the environment is so-so, there are mosques next to it, foreigners are not very thin, the sanitary conditions are so-so, there is a shopping mall below.
Original TextTranslation provided by Google
Guest User
December 19, 2024
Clean, comfortable and in the city center. Sharia hotel
Original TextTranslation provided by Google
Wangjiaxihoujunji
March 18, 2025
A nutritious breakfast
Original TextTranslation provided by Google
Guest User
December 28, 2024
Very average
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private parking
Free
24-hour front desk
Luggage storage
Restaurant
Cafe
Taxi booking service
Car rentals
Conference room
Additional charge
Business center
Secretarial services
Wi-Fi in public areas
Free
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Transportation
Car rentals
Taxi booking service
Business Services
Secretarial services
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
VIP check-in service
Languages Spoken
English
Indonesian
Food & Drink
Cafe
Room service
Snack bar
Convenience store/kiosk
Public Areas
No smoking in public areas
Smoking area
ATM
Shopping mall
Elevator
Vending machines
Activities
Eco tours
Cleaning Services
Laundry service (on-site)
Ironing service
Additional charge
Accessibility
Stair-free main entrance
Safety & Security
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–14:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Number of Rooms: 68
At Muara Hotel and Mall Ternate, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Ternate with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Muara Hotel and Mall Ternate.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Muara Hotel and Mall Ternate also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water, a coffee or tea maker and instant tea. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Muara Hotel and Mall Ternate, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Muara Hotel and Mall Ternate, catering to your unique requirements is our priority. Guests with particular dietary preferences can choose from an assortment of dishes, featuring kosher and halal choices among other options.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Muara Hotel and Mall Ternate, affordable refreshments are available 24/7 through the convenient vending machines on-site.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At Muara Hotel and Mall Ternate, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Muara Hotel and Mall Ternate, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Frequently Asked Questions
What are the check-in and check-out times at Muara Hotel and Mall Ternate?
The check-in time at Muara Hotel and Mall Ternate is 14:00-24:00 and the check-out time is 14:00.
Are pets allowed at Muara Hotel and Mall Ternate?
No, pets are not allowed at Muara Hotel and Mall Ternate.
Does Muara Hotel and Mall Ternate provide breakfast?
No, Muara Hotel and Mall Ternate doesn't provide breakfast.
How much does it cost to stay at Muara Hotel and Mall Ternate?
Prices at Muara Hotel and Mall Ternate are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the cancellation policy for Muara Hotel and Mall Ternate?
The cancellation policy for Muara Hotel and Mall Ternate varies depending on the type of room and booking conditions.