Home2 Suites by Hilton Hotels in Champaign

We had an unfortunate incident occur on our drive north back to Wisconsin on our way to this hotel. It added at least three hours to our travel time and caused us to arrive at 2 AM. I called the hotel ahead of time to let them know that we were going to have a late arrival and asked if there would be someone there. They were very polite and told us not to worry, they will have a room for us and there is somebody at the desk 24 hours. We rolled in extremely tired. When my husband went to the desk, they were so apologetic. We had ordered a deluxe king room through *******. I’m not exactly sure what happened, but they must not have had any more king rooms, or any rooms available for that matter. However, they gave us the suite portion of a king suite that wasn’t being used, which only had a pullout sofa for a bed. They were very polite and very apologetic and offered to comp the room. We were tired and exhausted and still had another day of travel ahead of us to get home, so we were just happy to have a place to stay. I had to mark off one star for the fact that we slept on a rickety sofa bed, however, I believe it probably wasn’t the hotel’s fault. They were very accommodating, professional, yet personable. So had this not occurred, I would’ve given them a five star review. I feel bad knocking off a star. Our little adjoining suite portion, was very clean. The pedestal bathroom sink was sufficient, considering that it was really intended for handwashing rather than overnight staying. The shower was nice. The room would’ve been great as a suite portion connected to a king suite. It was decorated nicely. It had a beverage refrigerator stocked with water. The pull out bed was not so comfortable, but I was able to sleep. We have begun to laugh about the experience now, after all we went through that night. The continental breakfast was held in the attached Houlihan’s restaurant. They had hot oatmeal and nice yogurt options. There were wonderful tiny mini little cinnamon rolls. They also had egg sandwich wraps, fruit, juice, etc. The lobby was huge and spacious. There was original artwork on the walls. There was a refrigerator that was stocked with complementary water bottles. I wouldn’t mind staying there again if I could get a regular room.

Un excelente hotel buen servicio y comodidad es muy recomendable y accesible de costo atencion al cloente excelente y el personal muy amanble y de buen recibimiento y muy atentos a su trabajo muy relajante la estancia y muy callado el alrededor

Bad experience staying here. The room floor was sticky. When I requested them to clean my room, they told me it is once in three days. They cleaned the floor when I insisted but not the rest of the room. Breakfast is poor quality with no cut fresh fruit and minimal number of items. The mattress on the sofa bed was soiled with big pink stains! Even though it is very close to campus, parking is not convenient. Parking access is confusing. There is a big garbage dumpster in front of the parking lot that stinks! You cannot avoid smelling the stuff as the only access to the hotel after parking the car is from the dumpster. Will avoid this hotel for my future UIUC visits.

The hotel is clean and very beautiful. Great customer service and housekeeping. There were many hotels close such as Marriotts, and Hiltons, but this one is my new go to; This was my first time staying in Best Western Plus in Champaign but definitely would recommend to any parent or UNIVERSTIY OF ILLINOIS student TO stay HERE.

Right in the center of downtown this Hyatt is perfect! The rooms are clean and the staff are soooo nice ! The front desk made me coffee late at night while I was burning the midnight oil on my work projects and Mike set up an amazing breakfast for the hotel in the morning! Eggs and has browns and yogurt and fruit and coffee and cereal and and and! The dining room was well maintained and the overall experience was 5 star!!!

The Hilton Hotel has nothing to say, the rooms are large, the service is good, the dining around the hotel is also very convenient, the hotel service staff is very attentive and enthusiastic, it would be better if the breakfast time can be postponed a little

I chose this one after driving a field inspection of several hotels. Warm and quiet, the black eldest sister at the front desk is very welcoming and meets the requirement of a higher floor and a more northerly (quiet) floor. The price also has advantages compared with surrounding hotels. There are many restaurants and shops around, which is very convenient. Recommend, stay here next time

Truly a wonderful experience! The general manager John Hammond assured me and even proved he does his due diligence to ensure the operation hotel is not subpar. During the stay I asked him a question about the pool water temperature and he immediately contacted one of his staff to re confirm that it was indeed at the required temperature before I use it. The hotel met and exceeded my expectations. Friendly staff, comfortable very spacious up to date rooms, the walk in shower was very elegant and all the amenities were in good working order. The kitchen in the room was very convenient.

Send the children to the school, 12, 13 minutes drive from the school, there are many shopping malls around, very close, but have to drive. The hotel has no breakfast, a twin room, and every bed is a big sleep. The rooms have refrigerators, microwaves, irons and the like. The bad thing is that the room is not ventilated and the taste is a bit big. Hotel parking is very convenient.