Echarm Hotels in Changde

The room was very comfortable and soundproofed. Phoebe at the front desk was really attentive and considerate! The other staff at the hotel were also very enthusiastic and greeted us with a smile, making us feel at home. The hotel also attaches great importance to the suggestions made by guests, and this stay was a pleasant experience.

Very happy with this hotel. The staff are friendly and professional, easily handling our language barrier and were prepared to handle the necessary foreigner paperwork. The rooms are clean, cool, comfortable, and spacious and housekeeping is generous in ensuring there are adequate consumables. There are restaurant options nearby, nice views of the river, and it’s really easy to hire a car to get around Changde.

When I walked into the lobby, a waiter brought tea. The front desk clerk was very enthusiastic, the lobby environment was very good, my girlfriend especially liked the tea fragrance in the lobby, the lobby facilities were also very complete, there were paintings and calligraphy, there was a place to check in, there was a Hanfu check in, the room was clean and hygienic, the bed was comfortable, there were desserts in the evening, and the breakfast was also rich. I personally like it very much! Worth recommending!

The hotel is located in a remote area but close to the airport. The staff at the counter are very friendly, but the biggest problem is that a small group of people smoked in front of the counter, but they did not stop them. The underground parking lot is also quite crowded.

The sanitation service of this hotel is really great! As soon as I entered the room, I felt clean and fresh. The beds were clean and flat, the bathroom did not have a trace of water stains and smell, and all kinds of sanitary ware were shining. The public areas are also always clean and tidy, making people feel happy. The attention of the hotel staff to the details of hygiene is impressive, and the supplies are replaced in time. Staying here, there is no need to worry about hygiene, it is reassuring and comfortable, I highly recommend it to everyone!

I deliberately chose the Huandao Hotel to get up early in the morning. The children were going to ride bicycles around the lake. The waiter told them that there were no bicycles to rent. Several bicycle locks at the door had lost their keys and could not be opened. Several bicycle chains were broken and had not been repaired. It seemed to us that the problem could be solved in ten minutes, but the waiter said that the repair report had been submitted for several months and no one had responded, which showed that the management's ability and service awareness were weak. Another note: The indoor swimming pool is not free for hotel guests. Other nearby hotels are free. Many customers have expressed their opinions, but I don’t know what the hotel leadership believes in charging a fee.

Overall evaluation, 158, double breakfast, high cost performance. Key service is more considerate. Facilities: 1. First of all, the room is large, the toilet and shower room are separated, and the space is large, which is a surprise, the privacy is very good, you can take a shower and go to the bathroom independently. There are also sofas, free snacks, and paid items. There are free drinks from 8 to 10 every night. On Friday, we asked for mung bean paste. 2. The only disadvantage is that the bed is relatively soft, and the elderly did not sleep well. I don’t know if the air conditioner was turned off at night. It feels a bit cold in the morning. 3. The hotel lobby provides free drinks and snacks, which is good! 4. Breakfast is on the 24th floor, with snacks, fruits, noodles, dishes, milk, etc., which are relatively rich and have a large choice. This must be praised 👍, and the taste is also good. 5. There is a free parking lot. It should be noted that parking at the entrance of the hotel is charged. Go straight and turn right. If you come to the hotel, turn left for more than 20 meters and enter the underground parking lot. Hygiene: It is relatively clean. Accommodation should be like this. If it is not clean, there is no mood to stay. Environment: We stayed on the 17th floor of the hotel. The surroundings are very open. It is close to the pedestrian street, the poetry wall, and the riverside, which is very convenient for travel. The hotel is also very quiet. Service: I must give a thumbs up. The waiter will greet us carefully when we check in and go out. Let me tell you one thing. After we left, the waiter took the initiative to contact us and mailed it for processing. This is really good. The service is always considerate.