Guest User
January 17, 2025
I want to complain to you about my terrible experience at your hotel. When taking a shower, the water temperature is low. I reported this to the hotel, but the response I got was that they couldn't adjust the water temperature for me alone, because they were afraid that the high water temperature would scald other guests. But I just want to adjust the water temperature from 33° to 35°, how could this possibly scald people? This way of handling feedback completely ignores the reasonable demands of customers.
I have stayed in many hotels, and the water temperature in other hotels is very suitable. My body feels warm after taking a shower. But in your expensive hotel, you will feel cold all over when taking a shower. I hope the hotel can pay attention to guests' feedback and adjust the water temperature reasonably according to the actual needs of different guests, so that other guests will not encounter the same situation as me.
Original TextTranslation provided by Google