Huangshilouxiya
February 4, 2025
Advantages: 1. The location is 10 points. It is close to Renmin East Road Station on Metro Line 2 and Line 6. Exit 1 of the subway is right there. It is very convenient to go anywhere. The location is excellent, which is why I compared many hotels and chose this place.
2. The front desk service is very good, and the problems are handled in a timely and appropriate manner. The service points are all for the front desk ladies
Problems: 1. I booked a king-size bed room for three consecutive nights. On the first night, there was a device ticking next to the wardrobe in the room. The quieter the night, the more obvious the sound was, and it kept ringing. There was a small device in the room. I was sleeping soundly in the middle of the night, and it spoke loudly by itself, welcoming me to stay. I stopped it and it stopped talking. This happened twice in one night, which was speechless
2. Breakfast was barely edible. The staff were colder than each other, and their tone was stiff. There was a long hair in the egg fried rice, and it was not on the surface, but mixed in the rice, revealing sections. Then I told the restaurant staff, and then the lady didn't say anything, just took the hair out of the fried rice with her bare hands and threw it out On the ground, I was not the only one there, so you can imagine it yourself. None of the restaurant staff wore masks, and the lady who cooked rice noodles did not wear gloves. They all grabbed directly with their hands. The dishes were also messy, fried carrots, fried ham sausage. I came to Changsha for 8 days and stayed in three hotels. This hotel is not cost-effective based on the room rate. The advantage is the superior location. 3. There is also room cleaning. I told the front desk in the morning that I only need to clean the floor trash can. I mean that the bed does not need to be moved because I stay there for a long time. Then, disposable supplies are not replenished at all. It is my business to save and not use. It is your hotel's business whether you prepare it or not. I didn't say this separately, so they didn't replenish it. Later, the front desk upgraded the room, which can be regarded as a slight compensation for the shortcomings of the restaurant and room service……………
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