Holiday Inn Express Changsha Shengfu

I have always liked several brands of Intercontinental, and I have a good impression of Crown and Holiday Inn. But this time I am completely disappointed with Holiday. It is hard to believe that this is the level of management and operation of IHG. Because my schedule was very tight and I just wanted to sleep at night, I chose the cheapest mini room. I checked in on the afternoon of the 13th and was given room 1201. It was the first room after exiting the elevator. It is close to the elevator. I have stayed in many brands over the years. , even the more expensive Fairmont Sofitel JW Marriott, the sound insulation is not very good, so I went back to the front desk and asked to change a room. At that time, there were two ladies at the front desk, and the one who handled the formalities for me said: You have to book All rooms of this type are in this location, and the elevators on each floor are here. My wife started to hesitate after hearing this. When she was thinking about canceling the order and switching to another store, another lady came over and said: Give them the 905 instead. Then the person who went through the formalities said, if you give us a good review, I will upgrade you to a larger room. We were quite happy, but it turned out to be the beginning of a nightmare. There was a stench as soon as we entered the house. We were too lazy to change it, so we opened the window to ventilate it, and then went out to play. We thought we would dissipate the odor when we came back at night. However, when we came back 7 hours later, there was still a stench as soon as we entered the house. …! I thought it was the smell of sewers, so I closed the bathroom door, thinking it would be better. It was already 9 o'clock, and I really didn't have the energy to bother. I felt so nauseous that night that I contacted Ctrip early in the morning to cancel the room for the second night. I quickly moved to another hotel. I got up early, had some breakfast and left quickly. Such a strong smell is definitely not a problem just for one day. I firmly believe that other guests have also reacted. The front desk must know that they deliberately gave us the most disgusting room when the house was very wealthy...! I didn't ask for a free upgrade. You can tell me that the mini I ordered only has 01 for each floor. I can choose to switch to another one. There is no need to humiliate me like this! In addition, if you are here to travel, don’t stay here. There is nothing around, and the scenic spots are more than ten kilometers away from here. The level of breakfast is similar to that of a fast hotel like Huazhuhui. It's terrible...! During my holidays in Beijing and in Sanya, the breakfast was super rich, with at least 50 kinds of meals. I have begun to question whether this restaurant is IHG, or a pure franchise, not an intercontinental operation and management. Everyone choose carefully

The hotel service is not bad. The guests are all for the purpose of doing business nearby, and the extra delivery service is provided within 5 kilometers. But the service is very flexible. The 5.3 company also agreed to deliver to the place I want to go. The delivery driver is very nice. I will stay here again next time.