Changsha Hotels with Wi-Fi

I have been to Changsha for many times, and this is my first time staying at St. Regis. It is a dimensional strike against other luxury hotels! 1. Butlers' service is not inferior to the butler service of major luxury resort hotels overseas. 2. Real five-star bedding, you can sleep well all night. 3. The hardware facilities are classic and artistic. I want to emphasize the butler service here. Because it was my boyfriend's birthday, the butler Yanny contacted me in advance before arriving at Changsha South Station to confirm the arrival time of the hotel, and arranged the room for us, including birthday cake and rose bubble bath in the bathtub, and carefully sent the surrounding food and travel recommendations. Because we arrived late, there were 24-hour drinks after supper, and they helped me deliver takeout to the room at more than three o'clock in the morning, and WeChat messages were replied in seconds. The next day we got up late, and after lunch, we returned to the room. The butler kitty not only considerately checked out for us two hours later, but also delayed the check-out time to four o'clock after I mentioned that I was a Marriott member, and after another communication, we enjoyed a beautiful lunch break with ease and pleasure. Next time I come to Changsha, I will no longer go to the two hotels in IFS. I will just go to St. Regis.

You would expect a 5 star hotel to be clean and provide excellent service… however we were disappointed especially after my friend recommended me to stay here since he was here a month ago. First thing I noticed was a wet floor after entering the guest lobby, thankfully they cleaned it after I told them. Second was our room was not clean, other than the basics like clean sheets and bathroom but the main table wasn’t wiped and they didn’t even vacuum the floor (especially the carpet) at check in and the day after. When we were checking in, the reception staff did not even inform us of how to access the wifi (maybe it is assumed to be common sense) nor did they let us know that we had late check out, had free mini bar soft drinks and we also had no welcome note (these small touches may seem minuscule since the TV says welcome however you would hope that an extra mile is taken at a great brand like JW Marriott). I hope these issues are able to be rectified for other guest, after all information and attentiveness is king in the service industry. The location is also not the most central but that is a personal preference given my short trip! I will have to give a special mention to the male receptionist that helped us a lot with our alipay, thank you again 😊

I was very satisfied with my stay in this hotel for one night. It was very nice. The decoration and design of the hotel room are high-grade. The floor is relatively high. There are floor-to-ceiling windows. You can see the nearby night view. The facilities in the room are well-equipped and can be controlled intelligently. It is very practical and the location It's also very good. It's right next to the subway station. It's very convenient to travel. Molly's service is also very friendly. I will choose this hotel again when I go to Changsha in the future!

The environment is very good, clean, very good living experience, the surrounding traffic is also convenient, the front desk staff is very good, the next time you come here, you will stay here!

Because as an account manager, choosing a hotel means peace of mind and peace of mind. Thank you to Manager Liu in the lobby for waiting late at night and helping to upgrade the room type. The hotel is indeed quite good, with five-star quality and four-star price. The hotel is in a very good location with convenient transportation. Juwei Quji is just downstairs. If you want to go there to eat lobster in Changsha, you will have to queue up. It is not too convenient here. You can just go to bed after eating! ! !

Perfectly adequate for the price, comfy bed and clean shower. The fact that they accept foreigners and didn’t give me any hassle for booking was very welcome. Would recommend to people looking for clean and simple. For a solo traveller, it was a good choice to book here.

Every time I come to the meeting, I arrange this hotel. This time, the family came to set up an extra room. This service is very warm and the room is very large. Every time I can rest here, I am recommended! The location is obviously easy to find, there is its own parking lot, the lobby is clean and bright, the room is clean, the pillows and quilts are very clean, the room has no smell, the ventilation is good, the sound insulation effect is very good, very quiet and no noise, there are security personnel at night to direct the parking, the price is cheap, the price is high, Because it was a meeting, I also presented two more breakfasts, thank you for the beautiful young lady at the front desk.

1. Accept foreigners 2. Good location. Plus many places to eat nearby 3. Friendly and helpful staff I planned to book a private room but as there were very few people I stayed in a 6ppl room for 2 nights (1 night I was alone) Location is very calm and relaxing, however the showers and toilets are on the 2d floor, which was OK, but less comfortable anyway. Overall I liked the stay, would stay there again, if traveling solo with limited budget.

The air conditioning was not really working even though we tried to adjust the temperature. Toilet door was abit faulty too. Other than that, the room was nice and location is near the metro and a mall. The staff was also helpful in assisting us to reserve a ktv room and we could also do a late check out at 2pm. Overall, still a relatively pleasant stay

The room was not bad, the company was upstairs, the price did not rise during the National Day, it was quite conscience, the front desk lady was very good, the check-in attitude was good, gave me a breakfast, the powder was not bad, the ingredients were a lot of the beef stew full of meat, and the chili fried meat, I added a little, The overall feeling is very good. The breakfast meat is free. I also sent two bottles of water when I checked out. The two young ladies at the front desk are very enthusiastic. I will continue to come to your house next time I have a need.