Intercontinental Hotel & Resorts Hotels in Chengdu

19 - 22 July 2024 My family checked into InterContinental Hotel at the New Century Global Center, Chengdu on 19 July 2024. This was exactly the time of the microsoft global outage affecting computer networks and systems, but we were well received at check-in by Mr. Sean who, despite the system difficulties, managed to ensure a smooth check-in experience. Due to the global outage, another individual - Mr. Sunday Wang - awaited us at our designated block’s elevator as he had to personally open our room using his employee assigned room card. To compensate for the inconvenience, welcoming fruits and bakery snacks were delivered to the room much to the delight of our 2 kids. As always, rooms were well kept and fresh. One particular individual my kids look forward to seeing everytime is Ms. Sunny. Sunny ensured we had a fine dining experience everytime we ordered room service or went to the restaurant for breakfast. Those extra ice-creams and fruits surely made our kids happy in addition to her spending time out of her busy schedule to play with our kids. In addition to Sunny’s generosity, she made sure our last day/night of stay was upgraded to those nice and spacious family rooms on the ground floor…very beautiful rooms. So grateful and thankful for all the wonderful service at InterContinental Hotel giving my family everlasting fond memories. Highly recommend this hotel to anyone keen on making great memories and experience professional and friendly customer service.

This time I came to Chengdu and booked the Chengdu Century City InterContinental Hotel for someone else. I was a little worried that the facilities would be old because it had been open for a long time. In fact, it was well maintained. The service was especially good and thoughtful. You can see the Global Center from the room. The night view is great. It feels great. The byredo amenities also smell good. There are many snacks and local specialties nearby. The overall experience is great. Recommended. The housekeeper Xiao Zheng giri's service is nothing to say 👍 He asked me how my stay was and whether I needed help. It was a very considerate housekeeper service.

InterContinental Hotel is still online during holidays. After booking, the housekeeper will communicate with you throughout the whole process. Thank you Ms. ALEX Liao Qiaoqin for your careful arrangement and preparing small gifts. InterContinental Hotel Sancha Lake has been open for many years. This time I stayed in the second-floor guest room of the west building. The most praised thing is the hygiene. I specially took some photos of the dead corners. There was no neglect of maintenance and cleaning because of the age. The hotel did a great job in hygiene. The whole room was clean. Considering that the room was full the day before and the hygiene was completed so quickly and to a high standard the next day, the management level of InterContinental Hotel Sancha Lake and the work quality and enthusiasm of the staff are worthy of praise. Breakfast was busy but not chaotic. Compared with the holidays in previous years, the details such as on-site guidance, food supplements, and seating arrangements have been significantly improved. The hotel has many holiday activities, and the elderly and children are very satisfied with their own ways of playing. It is very convenient to drive to the water park, open-air movies, or nearby attractions. It is a good choice for suburban vacation.