Marriott properties in Chicago

Very high-end hotel, in the heart of downtown Chicago, the location is superb, walking distance to many downtown places to eat and drink and many places to visit.

The hotel facilities are complete, and the environment and location are great. The lobby on the first floor is always lively, with a bar and a bakery selling drinks and pastries. It's right next to a shopping mall, and it's also convenient to walk to the Magnificent Mile. It seems like there's no parking right at the entrance, so taxis always have to stop a bit further away.

It's not worth the price of 4000RMB per night. I chose this room because it is close to the venue. Requested a room away from the elevator when booking, but was given a room right next to the elevator. Is that intentional? The bed was too soft and collapsed, making sleeping very uncomfortable. No one answered the phone at the front desk even at 3 or 4 in the afternoon. I called five or six times before someone answered. I asked for a toothbrush and slippers, and they agreed. But they were not delivered until I called again the next day. The buffet breakfast had very few varieties and was not changed at all in four days. Poor service, very bad hotel experience!

The location is convenient and easy to find. The subway distance is 10 minutes. The surrounding breakfast and dinner are very close. The famous deep-dish pizza is only a 10-minute walk from the hotel. Store Messi and Apple, you can take the bus and walk, the hotel front desk and the consulting service are separated, very convenient! Overall good! Will choose next time!