Chicago Hotels with Pools

We stayed for a night, upgraded to a lakefront room. Great location, great rooms. The only issue I had was the AC was not working that well. We didn’t even use the sheets or our blanket we got so hot. Also the bar is a little over expensive. Other then that great stay! I’d stay again but bring a fan and our own bottle next time :)

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

The location was good and the price was good. It was clean overall, but the shower curtain in the bathroom smelled a bit

Very good location at River North. Average hotel, good for couple of nights of sightseeing. Loud A/C. No daily cleaning unless requested.

The hotel is in a unique location and is very convenient to everything. Check-in was very fast. The room was very large and clean, especially the bedding was very clean. For me, a coffee machine can relieve 80% of my travel fatigue. In short, this hotel is really comfortable, clean, tidy and orderly.

It's very clean and the service is good. It's right in the city center. It's convenient. It's suitable for friends who like to go to scenic spots. But if you drive there, the parking fee is a bit expensive! !

i was worried since i ve heard of a lot of rumors going around us hotels such as bed bugs, dust and dirty blakets. however those were all cleared once i got into the room. room was small but cozy and they always clean my room as if there was no body in the room. more over, location was also good. close to the station, bikes and chicago river. it was pleasure to stay there.

In Ctrip, I booked two big bed rooms. As a result, the hotel was told that there was only one big bed room. The hotel manager explained that Ctrip did not specify the specific room type when ordering. The online contact customer service Ctrip has been procrastinating, resulting in 184cm son in Canada. The small bed lay down for two nights. Once again, I will appreciate Ctrip's super service and go to Ctrip.

This is a historical hotel in Chicago, love it very much. I love their restaurant & bar, good atmosphere and serve with good foods (see my pictures). I will definitely choose this hotel again by the next time to Chicago

Great location from the touristy spots, would have loved it if complimentary water was provided, service is great and staff are friendly