Chushoulihua
October 7, 2024
The hardware of this store is good, the rooms are spacious and the style is simple. The location is a bit remote, but it's quite clean. The main issue is the integrity of the operator.
After checking in at the front desk, I went upstairs and saw that the door to the room was wide open and a dark towel was left on the table. Looking around, I found that two spotlights were broken and there was a thick layer of dust on the bedside. Obviously, this was a room that had not been used for a long time and had not been "snatched" yet, but it was sold to guests so hastily. Fortunately, the hotel had a correct attitude and apologized and gave them a small gift, so I forgave them.
It wasn't until night that the real serious problem was discovered: the air conditioner in the room was not cooling.
At check-in, the room temperature is 25 degrees. I set the air conditioner to 21 degrees and left for dinner. When I returned to the room at night, I felt very hot. I looked at the air conditioning panel and found that the temperature not only did not drop, but instead rose to 27 degrees. After calling the front desk, I learned that the hotel had turned off the central air conditioning refrigeration function.
The front desk said that the temperature has dropped recently and to prevent guests from catching cold, the refrigeration function has been turned off. But I think this reason is not valid. First, normal use of air conditioners is the basic right of customers. Different customers have their own suitable temperatures. How to adjust the air conditioner should be the customer's choice. Second, air conditioning is a basic facility in a hotel and a necessary prerequisite for customers to choose a hotel. When turning off the air conditioning refrigeration function, consumers should be notified in advance. Third, although the outdoor temperature is low at night, the hotel faces the street and has no screen windows, and special instructions are given not to open the windows. The room is also equipped with thick quilts and does not have the conditions for not using the cooling function.
It was late, so we had to ask the hotel to send us two sheets to cover us, and we almost had no sleep all night. Early the next morning, I had a cough, a runny nose, and left the hotel full of anger.
As a cultured person, I did not explode on the spot. I only wrote this comment to warn the world.
Original TextTranslation provided by Google