New World Chongqing Hotel

First of all, I would like to thank the front desk for upgrading to a suite for free. The hotel service is very good. When I checked out, I took away my clothes and they took the initiative to contact me to send them back. Parking is convenient and free, both indoors and outdoors? The room is large, by the lake, and the environment is very good. The only regret is that it is not convenient to eat.

Advantages: The hotel has a beautiful environment, clean and tidy, and the service staff in every link are of high quality and very enthusiastic~ The hotel facilities and equipment are well maintained. Whether it is the lobby or the corridor, it is clean and bright, which makes people feel happy. When checking in, the concierge will take the initiative to ask for help to send the luggage to the room. You can take the hotel sightseeing bus to and from the hotel, which is very convenient. If you are traveling alone with your baby, staying in this hotel is definitely a good choice. It is too hot during the day and I don’t want to go out to the children’s park to play. The children can play for a long time in the parent-child club. At night, it is particularly relaxing and comfortable to watch the night view on the large terrace with the wind. A small episode: Because it was a trip during the May Day holiday, although we booked the room on Ctrip very early, and arrived at the hotel after 3 pm to check in according to the page prompts, it was still delayed for 1 hour before we were able to check in. Fortunately, the luggage was handed over to the concierge, freeing our hands and feeling more comfortable. Then, under the prompts of the staff, we took the baby to the hotel’s parent-child club and waited while playing. After 1 hour, we successfully checked in, and delayed the check-out by 1 hour when checking out. I am very satisfied with this handling. Suggested improvements: 1. When there is a large flow of guests during holidays or weekends, it is recommended to supplement manpower, especially cleaning, so that the room can be cleaned up more quickly; 2. For rooms with children, it is recommended that the hotel equip footstools for guests' needs. The basin in the room we stayed in this time was a bit high, and it was a bit difficult for our two 5-year-old children to wash themselves. Every time they had to stand on their feet to wash their hands, and they had to squat in the shower room to brush their teeth, which was very inconvenient. If the hotel has parent-child features, I hope it can consider the parent-child aspect more and try to improve the equipment.

The hotel environment is super good, the hardware facilities are complete, it fits my aesthetic taste very well, the front desk reception service attitude is very good, especially Coco and Cindy, thank you, I will come again next time I have the chance!

It's summer in Chongqing these two days. I took my family to Bishan for vacation on the weekend. The hotel environment is very good. The concierge and the front desk were polite and warm when I checked in, especially Coco and Xiao Luo at the front desk. The two of them were always enthusiastic about introducing the hotel and did not ignore the children. The hotel has a very large swimming pool with very professional swimming lanes. It is so friendly for my husband who loves swimming. When my husband was swimming, the children were playing with clay and drawing kites in the children's activity room. A bunch of friends accompanied the children and they didn't want to leave. The room was also clean and comfortable. I was very satisfied with the hotel I chose this time [jump][jump][jump]