Anonymous User
April 20, 2025
The customer service arranged a room farthest from the lobby for me. There was no electric car, so I had to walk there. The room was close to the road, and there was construction noise and car noise during the day. There were rooms available, but they gave me the worst and farthest one. The room decoration and facilities were very old, and the air conditioner was very loud and noisy. The room was originally very small, and there should be some sofas and coffee tables, but there were two massage beds. I didn't feel like I was on vacation, but a bathhouse in Northeast China, which was incompatible with high-end luxury. The mattress and pillow were very bad and hard, no different from those in a fast hotel: the sheets, quilt covers, pillowcases, and bath towels were all white and black, and the white color could not be washed out; the toilet lid in the room was broken and opened and closed by itself; the entrance door was a password lock, and the housekeeper would send you the password via WeChat. The door could not be locked, and the password could not be changed, so there was no sense of security; the mobile phone signal was sometimes available and sometimes not, and I had to run to the second floor to make a call; the room fee of more than 2,000 yuan on weekdays (not holidays) was not worth it at all, and a swimsuit was 500 or 600 yuan. I don't know how this 4.9 rating came out. I was catching a flight in the morning. It was dark outside at around 5:00. There was no light in the yard. I had to use my phone to light the way out. Are they really that energy-saving? They didn't come even though there were street lights. It's a two-star hotel, but the price is more expensive than Banyan Tree!
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