St. Potala Hotel

🧭The hotel is near Liujia Wharf, the location is very good, there is Liujiatai Light Rail Station nearby, two stations away from Guanyin Bridge, it is very convenient to travel There are also many delicious foods nearby🥰, Service: A fan with Chongqing characteristics was given upon check-in, A deposit of 500 yuan😎 Many things are clearly marked with prices, Sanitation: OK Environment: There is a large terrace, Facilities: The bathroom🪞 is very large, there is a full-length mirror at the door, and snacks are given in the room.

Rubbish hotel! Rubbish customer service manager! Dirty, messy, bad attitude, evading responsibility. I booked two rooms from them today, April 5th, and it was a day of collapse after checking in. 1. The sanitation was not cleaned up, and there were condoms in the trash can. After we came back from the night tour and checked in, we found a used condom in the trash can in the room. We were disgusted and called the front desk immediately to report it. A manager named Chen Xiaohong came up and couldn't say anything. He just said to check the surveillance and investigate before 9 o'clock the next morning. There was no reply at 9 o'clock in the morning, and we called at 9:30 to urge the result. An engineering security manager named Liu Xinke came up and quarreled with us, saying that this condom had nothing to do with the hotel and they were not responsible. After that, he refused to communicate with us to deal with this matter, and threatened that it didn't matter if we complained to them casually. 2. There was noise all night. The other room we booked was occupied by my mother. When she woke up in the morning, my mother said that the noise in the room was heard all night. She also reported it to the hotel separately, but there was no response until we left. 3. The hotel facilities are old and in disrepair, and the roof is leaking. I won't say much about this, just look at the photos. 4. The breakfast is very poor, not only there are not many things, but also it is very unpalatable. Many dishes were cold when I went down at 8:30 in the morning. Hygiene: very poor, the floor is not clean, and there are condoms in the trash can. Service: A fighter among garbage, I have never seen such a bad four-star hotel. Facilities: old, leaking, noisy at night.