Hotels in Southeast Lake District, Chun'an

It’s was our first time in the resort stay only one night but our stay was very pleasant tks to all the staff very helpful, we booked garden view but they help us upgrade to lake view and special tks to MAKSIM for his hospitality and help, The resort it’s every well located easy to find , The room very clean and comfortable, the restaurant have very good and testy food, the breakfast buffet was great. All the recreational area are spectacular. I will definitely back to the resort.

The room is as clean and tidy as always, with complete facilities, electric curtains and screens, beautiful environment, and excellent service. The front desk reception, housekeeper service, and restaurant service are all very friendly. I really feel at home. Especially housekeeper Xiao Liu is really super nice. He can perfectly help you solve any requirements, including the bus route. He can carefully and patiently guide you. It's really great👍🏻👍🏻👍🏻

Nice hotel. Great view . Pretty clean. The food is also ok but the restaurant can be designed a bit better. Room service is super nice and also has gifts for the guests some small snacks

Lovely hotel. Amazingly friendly kitchen staff. The location of the hotel is really good. Not so far from beer town and lots of electric car charging spots around. 👍 The hotel is nice and spacious and the staff are nice. Unfortunately, we couldn’t use the pool because it was a bit dirty and out of use.

I had a fantastic stay at Haiwaihai Hotel! The room was spacious, impeccably clean, and had all the amenities I needed for a comfortable stay. The breakfast was a highlight, offering a wide variety of delicious options, including fresh fruits, pastries, and local dishes. The hotel’s location is ideal, just a short distance from the stunning Qiandao Lake Scenic Area (Central Lake Area), where I enjoyed beautiful views and outdoor activities. Additionally, I was pleased to find several nearby restaurants offering halal food options, making it convenient for Muslim travelers. The staff were exceptionally friendly and attentive, always willing to help with any requests. I highly recommend Haiwaihai Hotel for anyone visiting the area!

The room was very comfortable and spacious for the family of 4 of us. Unfortunately the weather was against us and rained everyday whole day during our visit and couldn’t go do sightseeing by foot. The “guest bathroom” drain was releasing a very unpleasant stinky smell throughout our visit. Highly recommend to spend a few RMB and buy the drain smell problem solver (see picture attached). Promise it will solve the problem!! Installed it in all our apartments where we lived in China that had the same issue. Our daughter (and us) enjoyed the playroom even though the a/c systems did not allow warm air to heat the room (setting was on hot= 35 degrees Celsius, high speed, but never went over 15 degrees Celsius). Cleanliness could be looked at, lots of human hair lying around. Reception could possibly take an English course to accommodate non-Chinese speakers, but the language translator came in handy. Breakfast was mainly Chinese like. But good variety, shouldn’t go hungry.

A 5* hotel for Chinese customers, not international guests. The hotel facilities are really nice with nice bedrooms and the park around the hotel is a real plus. They also propose a lot of activities. On that side, this is up to intercontinental standards or even above. However, there were 3 points that were disappointing and for us are not up to standards for a 5 stars hotel: - no English-speaking staff is not acceptable for an international brand. We could not communicate at the reception or restaurant. - it is mentioned 4 restaurants are open on the website and in the public area (1 Japanese, 1 Chinese, 1 buffet and 1 international) while actually only 2 were opened : the Chinese and international one. The latter is not up to international standard: no dessert menu, drinks menu only available in Chinese and the quality was average at best. - Service for food and drinks is generally speaking very slow (1h to get hamburger while being the only customer/ +30mn to get drinks at the bar) even though the staff is nice.

Just decided to spend an extended weekend and booked a room with a balcony to enjoy the view of the vast lake. 1215 was a huge room with basic amenities and an attractive balcony overlooking the huge lake. The hotel is conveniently located next to the busy square and has all kinds of restaurants. The hotel staff provided an early checkin. Despite thier inability to speak English, they would go out of their way to help me. I want to specially mention Zheng who could speak English and was so helpful to help me order food and look for a spa. In fact she took the trouble of calling the spa and booking an appointment for me. I would definitely choose this hotel again for a weekend sojourn

It was my first time here, and my first impression was that it wasn't very outstanding, but I was impressed by the hotel's small details and services. The overall decoration of the hotel is mainly industrial style, which is quite average, but the emphasis is on their integration of many beer elements and culture, including the decoration of the hotel lobby, beer books in the room, beer hangings, etc. The hotel's self-developed beer toiletries are very easy to use, with a light beer aroma, and it is also very convenient to eat. The hotel has a distinctive Chinese restaurant, and it also gave away refined grain beer. The restaurant manager is very enthusiastic and personally serves,

It took 8 hours to drive from Shanghai to Qiandao Lake during the Qingming Festival. When I arrived at the hotel, the fatigue was relieved by the warm atmosphere in front of me, and even turned into excitement. The three-day and two-night stay was very good, and the holiday feeling was full. This is a very attentive hotel, with a low-key design and natural beauty (the photos were taken from the hotel). The hardware and ingredients are of high quality, and the subtle and warm service is a plus. I will choose Keren next time.