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There was no hot water on arrival, been given a room with disabled shower and with a door linking to another room . After complaining it was changed but the hustle was inconvenient. Wouldn’t book there again. Not what we expected

This hotel really served our purpose as a convenient overnight stop whilst attending a wedding. The double room on the first floor was clean, the shower hot, plenty of towels, ironing board, hairdryer, fan; in short everything we needed. It was also great to be able to check in a little earlier so we could enjoy a quick cup of tea and freshen up before the wedding. A very nice young man at reception, I think his name was Banjul, was most attentive, friendly and helpful though the staff at breakfast were also very nice and kept all the breakfast supplies stocked up. I loved the fresh fruit salad, fresh watermelon and selection of hot beverages. My husband enjoyed nicely cooked back bacon and freshly fried eggs. It was all excellent and there was a relaxed, friendly vibe in the breakfast room.

Absolutely delicious Sunday carvery. All of the meats were incredibly well cooked, tender & carved to perfection. The vegetables & roast potatoes were spot on. The staff are very helpful & friendly. Relaxing environment. Highly recommended!

This was a last minute booking and I was pleasantly surprised, I was able to charge my car…, for free, no parking charge either. The receptionist was welcoming and bar staff were friendly. Hotel room was perfect and beds super comfy!

It’s a beautiful place, we were very lucky to be upgraded to the Judge Mellish room on the day, it was a large room with a beautiful 4 poster bed, all wonderfully decorated in the style of the time, bathroom was excellent with a fantastic shower, there was everything we needed in the room including a fan, we slept really well, there was a little noise from outside but they supply ear plugs but to be honest it wasn’t loud at all and didn’t need them. The only thing we didn’t personally like was the satin bedding, it looked stunning and luxurious on the bed but personally we prefer cotton. We were welcomed by a lovely lady who showed us to our room and had the room ready early for us on our request, would 100% recommend and would stay again.

This is a very nice hotel with plenty of available parking (a small fee of £5 per night is not unreasonable). We booked a family room which had two double beds for the three of us. The beds were very comfortable and the room had a huge flat screen TV, refrigerator, and a small coffee table with comfortable chairs beside the window. The bathroom was a good size with batch and shower within - the side of the bath may have been a little high for someone with mobility issues. Large reception area with plenty of seating, a coffee bar and bar nearby. The buffet style breakfast was excellent with plenty of freshly cooked food and a good array of pastries. There's also a free gym, pool, steam room and sauna. But, of course, during our two night stay, the latter three were all closed for maintenance! We booked our two nights on separate bookings due to a change of plans. This caused some confusion at reception and took a while to sort out so we didn't have to change rooms.