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My trip was an amazing experience and I can’t thank Linee, the front desk manager, for all that she did to make sure I felt comfortable. The hotel smells like a brand new car right off the showroom floor. Didn’t know what to expect when I booked it but I was happy with my choose.

Truly amazed with this hotel. Definitely will stay again. Truly had a blast with the staff who honestly enjoyed our company and entertainment. The location was off the normal path of most traveling which was convenient to no nonsense in the area.

The hotel staff were great, friendly and helpful. The hotel itself reminded me more of a motel, so I was not happy to have paid $120/night. It should have more been in the $89-$99 range. The area it was located didn't feel the safest (ie, I wouldn't have wanted to take a walk around after dark). The room itself was worn. It was clean and no bugs, but the safety lock on the door was missing a screw (which made it not as safe), the bathroom towel rack was separating from the wall, the door ran for a LONG time after you flushed it. There was a stain on the wall near the desk as if someone had thrown a pot of coffee against the wall. It was cleaned up but still evident. Interestingly, the desk assistant said there was a charge of $200 for smoking because it was a non-smoking hotel, but my room smelled of smoke (like it was in the carpet) and I smelled **** the second day I was there. The hotel was quiet - no people milling about outside or noise in the hallway (and my room was quite close to the elevators).

The staff was super friendly and helpful. The manager came to my rescue, and ran off a person who was not a guest, but was trying to make me get him a job with my company. They also allowed me to store my travel chest after check out, while at my last day of the convention. Since I had temperature sensitive items in the chest. But the hotel was not good. First thing, we paid extra for early check in. Only to get a room with a huge hole in the wall next to the door. The manager was aware of it, but nothing was done. So we paid extra for a defective room. The bathroom was kinda gross. Built up grime and mold on the walls and floors. The Roaches we saw running around, was an issue.

We stayed there for a night and we loved it! The lady at the front desk was friendly, kind and funny! We shared a few laughs! The room was super big and it had everything! The King size bed was incredibly comfy and we rested and slept like babies. Breakfast was yummy. It had a lot of everything. Hot bacon, yummy potatoes, scrambled eggs, cereals, different types of bagels and bread, jams and cream cheese, waffles, fruit, juices, milk, chocolate milk, yogurt, coffee, tea… and Michelle was lovely! She kept cooking yummy food and asking everyone if there was anything we needed or wanted. Thank you Michelle!! The hotel has a heated pool but we tried going twice and it was packed with families and children so we couldn’t bother. Excellent location and free parking. Highly recommended!!!

I was overall satisfied with my stay. My customer service representative Gayla did a great job checking me in‼️ She put me in one of the renovated rooms which was nice overall. Not a big fan of the style sink they chose to use, I like having more counter top space, shower pressure was excellent. I was not pleased with the fact that I had to leave a deposit and was told it’s because I used a 3rd party app to book‼️ I know this is nonsense and the real truth is for another review altogether‼️My room was on the 2nd floor and as I stepped off the elevator, was greeted with the overwhelming scent of ********* as I was also told at check in this was a 100% smoke free motel, which is the reason why I choose to stay here‼️ Here’s a thought: Maybe this hotel should do like other hotels I have stayed at and keep locals out or charge them more to sway them from renting a room in the first place then customers don’t have to deal with noise and non compliant people that ruin the experience for others‼️ This is part of the reason you ask for a deposit, to pay for the stupidity of those that steal from you and ruin your renovations to rooms that some like me actually enjoy‼️ Also, why should I be punished for saving money as I travel for my work by using 3rd party apps when locals come in to party and do things they can’t or wouldn’t do elsewhere because they have no regard to others and eventually enough bad reviews will hurt you overall then the only people left that will rent rooms are your undesirables‼️

Kyle bartender was great. Really took care of us. Gave us good recco’s for stops around town. Funny guy. We bonded. Robert at front desk was also helpful and took care of me… I needed help holding my bags till room was ready. And then ran out of toothpaste and he hooked me up. Nice staff!!