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My 2 friends and I chose this hotel due to its proximity to Oak Park. We wanted a suite with a living area with a sofa bed separate from the bed room. Unfortunately when I pulled out the sofa bed for the first night, I realized the mattress wasn't very comfortable. We were tired and I decided to deal with it. I received a text Saturday morning inquiring about our stay. I texted back that the mattress was not very comfortable on the sofa bed and asked if it could be replaced. I quickly received a text back that said unfortunately they didn't have any new mattresses, but would bring me a second mattress to put on top of the first one. That made the bed much more comfortable the 2nd night. While this hotel needs new sofa bed mattresses, they responded to me quickly and honestly and did what they could to improve the situation. The price we paid for 3 people for 2 nights was very reasonable. There was a hot breakfast both mornings that met our needs. We had dinner on Friday night at the attached Uno Pizzeria. The food was very good and the waiter couldn't have been nicer. We had enough food left over for dinner Saturday night after a late lunch. The room had a microwave and refrigerator. All of us were pleased with our accommodations and would return.

We missed a flight, were stuck in Chicago, and booked a night here and couldn’t have been happier. Jennifer at the front desk helped with getting dinner picked up and delivered and everyone treated us great. Indian restaurant delivered late.

Did not eat breakfast at the hotel. There is a shuttle bus to the airport. The air conditioner and refrigerator are noisy. The bed was comfortable. Service is efficient. Sanitation is done very well. There are gas stations and fast food nearby.

The hotel is well located, well-equipped, hygienic and comfortable, and manages humanity.

Stay was comfortable and satisfactory for the overnight stay we needed. Clean rooms, quick check out process, and convenient location. Only complaint was that they still had issues checking in my guests even after I had added them to the booking.

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.

DO NOT BOOK THIS HOTEL. Checked in on oct. 5th. Rooms had a strong chemical smell. tried three rooms before booking another hotel. Hotel refused a refund. The manager is rude. Even after being told by the front desk that a refund would be no problem the manager refused. Horrible hotel. I have stayed in dodgy 3rd world hotels that were better than this. Do youself a favor and DO NOT BOOK THIS HOTEL.

Hotels near the airport. There is a parking space at the door. 5 minutes drive from the airport. There is a fashion mall opposite, which can be reached in 15 minutes on foot, or 3-5 minutes by car. The room is relatively spacious, the bed is very large, the quilt is very comfortable, the sound insulation is super good, and I sleep until 8 o'clock in the morning. The hotel has a free shuttle bus to the airport, which departs every 30 minutes. The driver is very kind and will help with luggage. Remember to tip. The front desk staff was average and not welcoming. No breakfast

Best park and stay for sure! Queen beds (most in the area have double beds). Comfortable, shuttle that came every 15 minutes (I would say even more often but possibly because it was Spring Break week). Accommodating with a rollaway bed. Great restaurant/bar and my son left his running watch and it was turned in my cleaning staff so we got that back easily. I've stayed at so many park and stays in Chicago and this is my go to now.

The staff at the front desk are friendly, they provide free airport drop-off, and the driver helps with luggage, which is very good👍The foyer is small and has a sense of design. Didn't order breakfast. Very close to the outlets, within walking distance. Not far from the airport or blue line subway, but requires a taxi. The view outside the room window is great, you can watch the highway and planes taking off and landing, but of course it's a bit noisy. The room is generally hygienic and the facilities are quite complete.