Atour Hotel Cixi Hangzhou Bay New Zone Jili Jihao Commercial Plaza

The location is very good. The soundproofing is also very good. There is no noise in the room. The lobby smells good as soon as you enter. There is no odor in the room. The shower is also very comfortable. The front desk lady is very enthusiastic. Recommend it.

Nice hotel, very new, near the shopping mall, very convenient to order takeout, breakfast and supper are very good, the hotel is clean, not bad!

It was my first time staying at Atour Hotel. It was very cold and late. When Jiang Yu from the front desk helped me check in, he brought me a cup of tea to warm my hands. I felt that it not only warmed my hands but also my heart. I was drunk at the time and my mind was confused. I couldn't hear the words from the front desk clearly. I was in a bad mood and a little irritable. The front desk manager Ran Ning calmed me down immediately, checked me in and sent me to the room. He told me that I could call the front desk if I felt uncomfortable. I said yes. After entering the room, I felt that the room facilities and equipment were very new and comprehensive. The room was also very large. A few minutes later, someone knocked on the door. It was the front desk manager Ran Ning who brought me a bowl of millet porridge, sobering tea and two bottles of warm water. Seeing that I was very uncomfortable, he quickly let me drink two sips of sobering tea and gave me two hot towels to wipe my face. Atour's service is really great. , Ran Ning came in to help me turn on the air conditioner and took off my slippers and put them next to the bed. She also brought an air purifier and put it next to my bed and turned it on for me. The service was very thoughtful and I had no complaints. I woke up in the middle of the night with a sore throat and was very thirsty, but I didn’t want to drink ice water, so I called the front desk to ask for two bottles of warm water. The phone didn’t ring for a few times before Jiang Yu at the front desk answered the phone. After learning about my request, he immediately told me that it was okay and the front desk buddy would go up and send it to me immediately. I was very worried at first that I would trouble them, but the front desk acted quickly. Not long after, Jiang Yu at the front desk knocked on the door and brought me a large cup of hot water and honey lemon water from the front desk, which made me really feel the high-quality service of Atour. This was also my first time staying in Atour, and I felt the caring service that was different from other hotels. I will definitely stay in Atour often in the future

This time I had a great experience staying at Atour Hotel. From the moment I stepped into the lobby, I felt the warmth of being at home. The lady at the front desk had a perfect smile and introduced the hotel's special services attentively when I checked in. The room design is simple and warm, the bedding is so soft that it feels like sleeping on a cloud, the shower water pressure is super strong, and the sandalwood shower gel instantly relieves travel fatigue. I will continue to choose this room next time I go on a business trip.

Who among my family members understands? Staying in this hotel during this trip really gave me the best travel experience. I must recommend it to everyone! As soon as we arrived at the hotel, the front desk staff came to us warmly to help us with our luggage. Their service attitude was simply amazing. As you step into the lobby, the various decorations instantly create a great atmosphere. When checking in, the front desk staff are not only efficient, but also thoughtfully recommend interesting places and delicious restaurants in the surrounding area. I stayed in a superior twin room. The room was spacious and clean, and the bed was soft and comfortable. Lying on it felt like being wrapped in a cloud. The bathroom is separated into dry and wet areas, and the supplies are all Atour's own brand, making it super safe to use. The hotel offers a wide variety of breakfast options, including Chinese fried dough sticks and soy milk, Western bread and ham, and freshly squeezed juice. Every bite is super satisfying. The facilities are also very complete, the gym equipment is brand new, and the washing machines and dryers are all big brands, so they are very safe to use! In addition, the hotel is in an excellent location, and the surrounding shopping malls and attractions are within walking distance, making travel super convenient. This stay was a great experience, I will choose this hotel next time I travel!

Facilities: The facilities are all new and very easy to use Hygiene: Clean and tidy, no dust on anything Environment: Spacious and comfortable, very comfortable to live in Service: Enthusiastic, the front desk can meet all the requests, and the robot can deliver the takeaway quickly. Late-night porridge for two: I experienced the "late-night porridge". There are hot millet porridge and white porridge to choose from, and there are many side dishes. The fruits I stayed on the day were longan and cherry tomatoes.